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Hyundai Elantra Hybrid Can Accelerate Unintentionally

NHTSA campaign 23V589000 · Reported Aug 18, 2023 · Hyundai Motor America

high How serious is it? About this label

Unintended acceleration increases the risk of a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number	23V589000
Reported to NHTSA	Aug 18, 2023
Manufacturer	Hyundai Motor America
Part affected	Electrical System
Vehicles covered	1 model/year combination, model years 2023
Do-not-drive advisory	No
Park-outside advisory	No
Repair	Free at any franchised dealer

What's wrong, in plain English

A software error in the motor control unit of some Elantra HEV hybrids may cause the vehicle to accelerate on its own after the driver releases the brake pedal. This unintended acceleration is not something the driver did, and it increases the risk of a crash.

What you should do

1. Check your VIN at nhtsa.gov/recalls to see if your vehicle is affected.
2. Contact a Hyundai dealer, or call Hyundai customer service at 1-855-371-9460.
3. The repair (a software update) is free.

Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 23V589000. More in how recalls work.

Affected vehicles (1)

2023 Hyundai Elantra HEV

Who to contact

Hyundai — official Hyundai recall lookup

Customer service: 1-855-371-9460

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Hyundai Electrical System Recalls Involving Battery Fires and Power Loss · all 23 Hyundai recalls in this area

Official notice

Component: ELECTRICAL SYSTEM
Summary: Hyundai Motor America (Hyundai) is recalling certain 2021-2023 Elantra HEV vehicles. A software error in the motor control unit may cause unintended vehicle acceleration after the brake pedal is released.
Safety risk: Unintended vehicle acceleration can increase the risk of a crash.
Remedy: Dealers will update the motor control unit software, free of charge. Owner notification letters were mailed September 29, 2023. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 248.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.