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Hyundai Elantra Hybrid may speed up on its own

NHTSA campaign 23V589000 · Reported 2023-08-18 · Hyundai Motor America

high How serious is it? About this label

A car that speeds up when you do not expect it can easily cause a crash, so get the update done right away; the notice does not tell owners to stop driving or park outside.

What's wrong, in plain English

A software mistake in the unit that controls the electric motor can make the car accelerate on its own after you take your foot off the brake pedal. That means the car may move faster than you intended without you pressing the gas. The fix is a software update to the motor control unit, done by a Hyundai dealer at no charge. Affected cars are certain 2021 through 2023 Elantra Hybrid models.

What you should do

1. Check your VIN at nhtsa.gov/recalls to see if your Elantra Hybrid is included. 2. Schedule the software update with your Hyundai dealer, or call Hyundai at 1-855-371-9460 (recall 248). 3. Have the motor control software updated — the repair is free.

Affected vehicles (1)

2023 Hyundai Elantra HEV

Who to contact

Hyundai — official Hyundai recall lookup

Customer service: 1-855-371-9460

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Hyundai EV battery fires, lost power and rollaway recalls explained · all 23 Hyundai recalls in this area

Official notice

Component: ELECTRICAL SYSTEM
Summary: Hyundai Motor America (Hyundai) is recalling certain 2021-2023 Elantra HEV vehicles. A software error in the motor control unit may cause unintended vehicle acceleration after the brake pedal is released.
Safety risk: Unintended vehicle acceleration can increase the risk of a crash.
Remedy: Dealers will update the motor control unit software, free of charge. Owner notification letters were mailed September 29, 2023. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 248.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.