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BMW X5, X6, X7, XM passenger knee airbag fault

NHTSA campaign 23V622000 · Reported 2023-09-07 · BMW of North America, LLC

high How serious is it? About this label

An air bag that does not deploy as intended can increase the risk of injury in a crash. The notice does not tell owners to stop driving.

What's wrong, in plain English

The airbag that sits low in the dashboard to protect the front passenger's knees may not inflate the way it is designed to. If the vehicle is in a crash, that airbag may not do its job, which raises the chance of injury for whoever is riding up front. Dealers will replace the knee airbag with a new one at no cost. BMW mailed owner letters on November 3, 2023.

What you should do

1. Check your VIN at nhtsa.gov/recalls to confirm your vehicle is on the recall list.
2. Book an appointment with a BMW dealer to have the front passenger knee airbag replaced for free.
3. Call BMW customer service at 1-800-525-7417 with any questions.

Affected vehicles (4)

Who to contact

BMWofficial BMW recall lookup

Customer service: 1-800-525-7417

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Official notice

Component
AIR BAGS
Summary
BMW of North America, LLC (BMW) is recalling certain 2023 BMW XM, 2024 BMW X5 sDrive40i, X5 xDrive40i, X5 M60i, X5 M, X5 xDrive50e, X6 xDrive40i, X6 M60i, X6 M, X7 xDrive40i, X7 M60i, and Alpina XB7 vehicles. The front passenger knee air bag may not deploy as intended.
Safety risk
An air bag that does not deploy as intended can increase the risk of injury in a crash.
Remedy
Dealers will replace the front passenger knee air bag, free of charge. Owner notification letters were mailed November 3, 2023. Owners may contact BMW's customer service at 1-800-525-7417.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.