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BMW X5, X6, X7 knee airbag may not deploy properly

NHTSA campaign 23V622000 · Reported Sep 7, 2023 · BMW of North America, LLC

high How serious is it? About this label

The notice says an airbag that does not deploy as intended can increase the risk of injury in a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number23V622000
Reported to NHTSASep 7, 2023
ManufacturerBMW of North America, LLC
Part affectedAIR Bags
Vehicles covered4 model/year combinations, model years 2023–2024
Do-not-drive advisoryNo
Park-outside advisoryNo
RepairFree at any franchised dealer

What's wrong, in plain English

BMW is recalling certain BMW X5, X6, X7 and XM models, along with the Alpina XB7. On these vehicles, the knee airbag for the front passenger may not deploy the way it is meant to. This airbag is one of the airbags meant to protect the person sitting in the front passenger seat. Dealers will replace the front passenger knee airbag free of charge, and owner letters have already been mailed.

What you should do

1. Enter your VIN at nhtsa.gov/recalls to see if your vehicle is covered.
2. Contact BMW customer service at 1-800-525-7417 or your dealer to schedule the airbag replacement.
3. The replacement is free of charge.
Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 23V622000. More in how recalls work.

Affected vehicles (4)

Who to contact

BMW — official BMW recall lookup

Customer service: 1-800-525-7417

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Other BMW X5 recalls

All 42 X5 recalls

Official notice

Component
AIR BAGS
Summary
BMW of North America, LLC (BMW) is recalling certain 2023 BMW XM, 2024 BMW X5 sDrive40i, X5 xDrive40i, X5 M60i, X5 M, X5 xDrive50e, X6 xDrive40i, X6 M60i, X6 M, X7 xDrive40i, X7 M60i, and Alpina XB7 vehicles. The front passenger knee air bag may not deploy as intended.
Safety risk
An air bag that does not deploy as intended can increase the risk of injury in a crash.
Remedy
Dealers will replace the front passenger knee air bag, free of charge. Owner notification letters were mailed November 3, 2023. Owners may contact BMW's customer service at 1-800-525-7417.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.