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Ford Explorer and Lincoln Aviator battery fire risk

NHTSA campaign 23V626000 · Reported Sep 8, 2023 · Ford Motor Company

critical How serious is it? About this label

Battery failure can cause a loss of drive power, increasing the risk of a crash, and can also increase the risk of a fire. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number23V626000
Reported to NHTSASep 8, 2023
ManufacturerFord Motor Company
Part affectedElectrical System:propulsion System:traction Battery
Vehicles covered6 model/year combinations, model years 2020–2022
Do-not-drive advisoryNo
Park-outside advisoryNo
RepairFree at any franchised dealer

What's wrong, in plain English

A manufacturing flaw in one or more cells of the high-voltage battery may cause an internal short circuit, leading the battery to fail. If the battery fails, the vehicle can lose the power that drives it while in motion. Battery failure can also increase the risk of a fire. Losing drive power while driving increases the risk of a crash. This affects certain Explorer and Aviator vehicles with plug-in hybrid engines.

What you should do

1. Check your VIN at nhtsa.gov/recalls.
2. Contact a Ford dealer (1-866-436-7332) for a battery diagnostic test.
3. The repair (battery pack replacement, if needed) is free.
Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 23V626000. More in how recalls work.

Affected vehicles (6)

Who to contact

Ford — official Ford recall lookup

Customer service: 1-866-436-7332

Lincoln — official Lincoln recall lookup

Customer service: 1-866-436-7332

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Other Ford Explorer recalls

All 68 Explorer recalls

Official notice

Component
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
Summary
Ford Motor Company (Ford) is recalling certain 2020-2022 Lincoln Aviator and Ford Explorer vehicles equipped with 3.0L PHEV engines. A manufacturing defect in one or more of the high voltage battery cells may result in an internal short circuit and battery failure.
Safety risk
Battery failure can cause a loss of drive power, increasing the risk of a crash. Battery failure can also increase the risk of a fire.
Remedy
Dealers will perform a Battery Energy Control Module (BECM) diagnostic test and replace the high voltage battery pack, as necessary, free of charge. Owner notification letters were mailed on April 8, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford Motor Company's number for this recall is 23S53.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.