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Nissan Z Pop-Up Hood Fasteners May Loosen

NHTSA campaign 23V725000 · Reported Oct 26, 2023 · Nissan North America, Inc.

high How serious is it? About this label

If the hood doesn't pop up as designed in a frontal crash involving a pedestrian, it raises the risk of injury. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number23V725000
Reported to NHTSAOct 26, 2023
ManufacturerNissan North America, Inc.
Part affectedStructure:body:bumpers
Vehicles covered2 model/year combinations, model years 2023–2024
Do-not-drive advisoryNo
Park-outside advisoryNo
RepairFree at any franchised dealer

What's wrong, in plain English

On certain Nissan Z cars, fasteners that hold a clip on the left side of the front bumper reinforcement can loosen over time. This clip is part of what allows the pop-up engine hood to activate, so if the fasteners come loose, the hood may fail to pop up and raise its rear edge the way it's designed to.

What you should do

1. Check your VIN at nhtsa.gov/recalls to confirm your vehicle is included.
2. Contact a Nissan dealer, or call Nissan customer service at 1-800-867-7669, to schedule the repair.
3. The repair is free of charge.
Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 23V725000. More in how recalls work.

Affected vehicles (2)

Who to contact

Nissan — official Nissan recall lookup

Customer service: 1-800-867-7669

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Other Nissan Z recalls

Official notice

Component
STRUCTURE:BODY:BUMPERS
Summary
Nissan North America, Inc. (Nissan) is recalling certain 2023-2024 Nissan Z vehicles. The fasteners in the left-side front bumper reinforcement clip may loosen, which can prevent the pop-up engine hood from activating.
Safety risk
A pop-up engine hood that does not activate and raise the rear end of the hood in a frontal pedestrian crash, can increase the risk of injury.
Remedy
Dealers will tighten the fasteners, free of charge. Owner notification letters were mailed December 7, 2023. Owners may contact Nissan's customer service at 1-800-867-7669. Nissan's number for this recall is R23C8.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.