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Ford Explorer Strut Bolt May Be Loose
high How serious is it? About this label
A loose connection can affect steering and, if the brake hose is damaged, reduce your ability to brake, either of which raises the chance of a crash. The notice does not tell owners to stop driving.
Key facts
| NHTSA campaign number | 24V091000 |
|---|---|
| Reported to NHTSA | Feb 8, 2024 |
| Manufacturer | Ford Motor Company |
| Part affected | Suspension:front:macpherson Strut |
| Vehicles covered | 1 model/year combination, model years 2023 |
| Do-not-drive advisory | No |
| Park-outside advisory | No |
| Repair | Free at any franchised dealer |
What's wrong, in plain English
On some Explorers, a bolt connecting the steering knuckle to the front strut may be loose or missing. This can throw off the front tire alignment, making the steering pull to one side or feel harder to turn. It may also let the brake hose rub against the tire, wearing it through and causing a brake fluid leak, which can reduce your braking power.
What you should do
Contact a Ford dealer, or call Ford at 1-866-436-7332, to schedule an inspection.
The inspection and any needed fastener repair are free.
Where do I find my VIN, and what do I tell the dealer?
Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 24V091000. More in how recalls work.
Affected vehicles (1)
Who to contact
Ford — official Ford recall lookup
Customer service: 1-866-436-7332
The bigger picture
- Ford Suspension Recalls Involve Control Arms, Loose Fasteners, and Axles · all 18 Ford recalls in this area
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Official notice
- Component
- SUSPENSION:FRONT:MACPHERSON STRUT
- Summary
- Ford Motor Company (Ford) is recalling certain 2023 Explorer vehicles. The right-front lower fastener connecting the steering knuckle and strut may be loose or missing.
- Safety risk
- A loose or missing connection between the knuckle and strut can cause improper tire alignment, resulting in a steering pull or require increased steering effort. Additionally, the brake hose may contact the tire and become damaged, resulting in a brake fluid leak and a loss of braking ability. Either of these scenarios can increase the risk of a crash.
- Remedy
- Dealers will inspect the fasteners, and tighten or install them as necessary, free of charge. Owner notification letters were mailed March 08, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S04.
Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.