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Jeep Grand Cherokee high beams may not turn on quickly

NHTSA campaign 24V130000 · Reported 2024-02-22 · Chrysler (FCA US, LLC)

medium How serious is it? About this label

Moderately serious — high beams that do not come on when you need them reduce how far you can see at night and raise crash risk; the notice does not tell owners to stop driving.

What's wrong, in plain English

On certain 2023-2024 Jeep Grand Cherokee and Grand Cherokee L vehicles, when the main headlight switch is left in the AUTO position, the driver may not be able to switch on the high beams right away. High beams are what you use to see farther down a dark road. Because of this, the vehicle does not meet the federal rule for headlights and other lamps. A dealer can correct the settings.

What you should do

1. Enter your VIN at nhtsa.gov/recalls to confirm your vehicle is included. 2. Contact your Jeep dealer or FCA US customer service at 1-800-853-1403 (recall 12B). 3. Have the dealer reconfigure the high beam settings — the repair is free.

Affected vehicles (2)

Who to contact

Jeep — official Jeep recall lookup

Customer service: 1-800-853-1403

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Official notice

Component
EXTERIOR LIGHTING:HEADLIGHTS
Summary
Chrysler (FCA US, LLC) is recalling certain 2023-2024 Jeep Grand Cherokee and Jeep Grand Cherokee L vehicles. When the master headlight switch is set to the AUTO position, the driver may be unable to quickly activate the high beams. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Safety risk
High beam headlights that do not activate as intended can reduce visibility, increasing the risk of a crash.
Remedy
Dealers will reconfigure the vehicle high beam parameters, free of charge. Owner notification letters were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA's number for this recall is 12B.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.