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BMW XM Tailgate Panel May Detach From Vehicle

NHTSA campaign 24V139000 · Reported Feb 23, 2024 · BMW of North America, LLC

medium How serious is it? About this label

A panel that detaches from the vehicle can become a road hazard, increasing the risk of a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number24V139000
Reported to NHTSAFeb 23, 2024
ManufacturerBMW of North America, LLC
Part affectedStructure:body
Vehicles covered1 model/year combination, model years 2024
Do-not-drive advisoryNo
Park-outside advisoryNo
RepairFree at any franchised dealer

What's wrong, in plain English

Some 2024 BMW XM vehicles have a tailgate panel that may detach from the mounting structure. This can happen because of improper adhesive bonding that occurred during manufacturing. A panel that detaches from the vehicle can fall onto the road and become a hazard for other drivers. This is a road hazard that increases the chance of a crash for the vehicle or others nearby.

What you should do

1. Check your VIN at nhtsa.gov/recalls to confirm your vehicle is included.
2. Contact your BMW dealer or BMW customer service at 1-800-525-7417 to schedule an inspection.
3. Dealers will inspect and replace the tailgate panel if necessary, free of charge.
Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 24V139000. More in how recalls work.

Affected vehicles (1)

Who to contact

BMW — official BMW recall lookup

Customer service: 1-800-525-7417

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Other BMW XM recalls

All 9 XM recalls

Official notice

Component
STRUCTURE:BODY
Summary
BMW of North America, LLC (BMW) is recalling certain 2024 XM vehicles. The tailgate panel may detach from the mounting structure due to improper adhesive bonding that occurred during manufacturing.
Safety risk
A panel that detaches from a vehicle can become a road hazard, increasing the risk of a crash.
Remedy
Dealers will inspect and replace the tailgate panel as necessary, free of charge. Owner notification letters were mailed April 17, 2024. Owners may contact BMW customer service at 1-800-525-7417.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.