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Ford Maverick Hybrid gauges may not light up

NHTSA campaign 24V140000 · Reported 2024-02-23 · Ford Motor Company

medium How serious is it? About this label

Driving without a working speedometer or warning lights raises your crash risk; the notice does not tell you to park the vehicle, but schedule the free update right away.

What's wrong, in plain English

The display in front of the steering wheel on your Maverick Hybrid — the one showing your speed and the warning lights — may not light up the way it should. If it goes dark or leaves out a warning light, you will not know how fast you are going or that something is wrong with the vehicle. The truck also does not meet several federal safety rules because of this. The fix is a free software update at the dealer.

What you should do

Look up your VIN at nhtsa.gov/recalls to confirm your truck is included.
Call your Ford dealer, or Ford customer service at 1-866-436-7332 (recall 24C01), to schedule the software update.
Have the display software updated — the repair is free.

Affected vehicles (2)

Who to contact

Ford — official Ford recall lookup

Customer service: 1-866-436-7332

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Official notice

Component
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Summary
Ford Motor Company (Ford) is recalling certain 2022-2023 Maverick Hybrid vehicles. The Instrument Panel Cluster may not properly illuminate warning lights or gauges. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Control and Displays," and 102, "Transmission shift position sequence, starter interlock, and transmission braking effect" as well as FMVSS numbers 105, 108, and 208.
Safety risk
An instrument panel that does not illuminate critical safety information, such as the speedometer or warning lights, can increase the risk of a crash.
Remedy
Dealers will update the instrument panel cluster software, free of charge. Owner notification letters were mailed March 26, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24C01.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.