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Ford Maverick Hybrid Instrument Cluster Display Failure

NHTSA campaign 24V140000 · Reported Feb 23, 2024 · Ford Motor Company

medium How serious is it? About this label

Not being able to see the speedometer and warning lights properly increases the risk of a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number	24V140000
Reported to NHTSA	Feb 23, 2024
Manufacturer	Ford Motor Company
Part affected	Electrical System: Instrument Cluster/panel
Vehicles covered	2 model/year combinations, model years 2022–2023
Do-not-drive advisory	No
Park-outside advisory	No
Repair	Free at any franchised dealer

What's wrong, in plain English

On some Maverick Hybrid vehicles, the instrument panel cluster in front of the driver may fail to properly light up. This means gauges, such as the speedometer, and warning lights may not display the way they should. Without this information clearly visible, a driver may not notice important details about how the vehicle is running, which raises the chance of a crash.

What you should do

1. Check your VIN at nhtsa.gov/recalls to see if your vehicle is affected. 2. Contact a Ford dealer, or call Ford customer service at 1-866-436-7332. 3. The software update is free.

Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 24V140000. More in how recalls work.

Affected vehicles (2)

2022 Ford Maverick
2023 Ford Maverick

Who to contact

Ford — official Ford recall lookup

Customer service: 1-866-436-7332

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Ford Electrical Recalls Involving Battery Failures and Fire Risks · all 41 Ford recalls in this area

Other Ford Maverick recalls

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All 34 Maverick recalls

Official notice

Component: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Summary: Ford Motor Company (Ford) is recalling certain 2022-2023 Maverick Hybrid vehicles. The Instrument Panel Cluster may not properly illuminate warning lights or gauges. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Control and Displays," and 102, "Transmission shift position sequence, starter interlock, and transmission braking effect" as well as FMVSS numbers 105, 108, and 208.
Safety risk: An instrument panel that does not illuminate critical safety information, such as the speedometer or warning lights, can increase the risk of a crash.
Remedy: Dealers will update the instrument panel cluster software, free of charge. Owner notification letters were mailed March 26, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24C01.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.