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Ford and Lincoln rearview cameras may show blank image
medium How serious is it? About this label
A blank rearview camera picture reduces the driver's view behind the vehicle, and a picture that stays on after backing up can distract the driver; both can increase the risk of a crash. The notice does not tell owners to stop driving.
Key facts
| NHTSA campaign number | 25V442000 |
|---|---|
| Reported to NHTSA | Jun 27, 2025 |
| Manufacturer | Ford Motor Company |
| Part affected | Back Over Prevention:software |
| Vehicles covered | 53 model/year combinations, model years 2018–2024 |
| Do-not-drive advisory | No |
| Park-outside advisory | No |
| Repair | Free at any franchised dealer |
What's wrong, in plain English
Ford is recalling certain Ford and Lincoln vehicles, including the Explorer, Escape, F-150, Expedition, Ranger, Mustang, Bronco Sport, Maverick, Transit and the Lincoln Aviator, Corsair, Navigator and Nautilus. A software problem can make the rearview camera show a blank picture when the vehicle is backing up. The picture can also stay on the screen after the driver has finished backing up. Dealers will update the rearview camera software at no cost. Letters were mailed to owners in September 2025.
What you should do
2. Contact your dealer or Ford customer service at 1-866-436-7332 (recall number 25S72) to have the camera software updated.
3. The software update is free of charge.
Where do I find my VIN, and what do I tell the dealer?
Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 25V442000. More in how recalls work.
Affected vehicles (53)
Show all 53 vehicles
Who to contact
Ford — official Ford recall lookup
Customer service: 1-866-436-7332
Lincoln — official Lincoln recall lookup
Customer service: 1-866-436-7332
The bigger picture
- Ford Backup Camera Recalls for Missing or Distorted Images · all 34 Ford recalls in this area
- Why Lincoln Rearview Camera Images Go Blank, Distort, or Flicker · all 19 Lincoln recalls in this area
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- Jul 14, 2026Ford Explorer Roof Rail Covers May Detachhigh
- Jul 14, 2026Ford, Lincoln Second-Row Seats May Shift Unexpectedlyhigh
- Jun 24, 2026Ford, Lincoln SUVs: Transmission Park System May Failhigh
- Jun 9, 2026Ford Explorer Park System May Fail, Rollaway Riskhigh
- May 27, 2026Ford Explorer Engine May Fail Suddenlyhigh
Official notice
- Component
- BACK OVER PREVENTION:SOFTWARE
- Summary
- Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.
- Safety risk
- A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash.
- Remedy
- Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72.
Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.