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Ford Bronco Sport and Maverick may lose drive power

NHTSA campaign 24V267000 · Reported 2024-04-12 · Ford Motor Company

high How serious is it? About this label

Fairly serious — losing power in traffic can cause a crash, and although the notice does not tell owners to stop driving, the free reprogramming should be scheduled soon.

What's wrong, in plain English

The computers that control the body and the powertrain may not notice when the 12-volt battery's charge is running down. If a low battery goes undetected, you can lose electrical features such as the hazard lights, or the vehicle can lose drive power while you are on the road. Dealers will reprogram both control modules at no cost to you. Ford mailed owner notification letters on June 4, 2024.

What you should do

1. Check your VIN at nhtsa.gov/recalls to see if your vehicle is on the list.
2. Call your Ford dealer, or Ford customer service at 1-866-436-7332, and reference recall 24S24.
3. Have both modules recalibrated — the repair is free.

Affected vehicles (6)

Who to contact

Ford — official Ford recall lookup

Customer service: 1-866-436-7332

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Official notice

Component
ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM
Summary
Ford Motor Company (Ford) is recalling certain 2021-2024 Bronco Sport and 2022-2023 Maverick vehicles. The body and power train control modules may fail to detect a change in the 12-volt battery state of charge.
Safety risk
An undetected low battery charge can result in a loss of electrical accessories such as hazard lights, or cause a loss of drive power, increasing the risk of a crash.
Remedy
Dealers will recalibrate the body control module and power train control module, free of charge. Owner notification letters were mailed on June 4, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S24.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.