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Jeep Grand Cherokee Rearview Camera May Not Show
medium How serious is it? About this label
Not having a rearview camera image reduces the driver's visibility when backing up, increasing the risk of injury or a crash. The notice does not tell owners to stop driving.
Key facts
| NHTSA campaign number | 24V289000 |
|---|---|
| Reported to NHTSA | Apr 25, 2024 |
| Manufacturer | Chrysler (FCA US, LLC) |
| Part affected | Back Over Prevention: Sensing System: Camera |
| Vehicles covered | 3 model/year combinations, model years 2022–2024 |
| Do-not-drive advisory | No |
| Park-outside advisory | No |
| Repair | Free at any franchised dealer |
What's wrong, in plain English
On these Jeep Grand Cherokee vehicles, a coaxial cable that connects to the rearview camera may not be properly connected. When that happens, the rearview camera image may not display for the driver when backing up. Because of this, the vehicles do not meet the federal safety standard for rear visibility. Dealers will secure the cable connection so the camera works as intended.
What you should do
Contact a dealer, or call FCA US customer service at 1-800-853-1403, to have the cable connection checked.
The repair is free of charge.
Where do I find my VIN, and what do I tell the dealer?
Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 24V289000. More in how recalls work.
Affected vehicles (3)
Who to contact
Jeep — official Jeep recall lookup
Customer service: 1-800-853-1403
The bigger picture
- Jeep Backup Camera Recalls Cover Missing and Lingering Images · all 11 Jeep recalls in this area
Other Jeep Grand Cherokee recalls
- Sep 1, 2026Jeep tire pressure warning system may miss low tiresmedium
- Sep 1, 2026Jeep Grand Cherokee Rear Coil Spring May Detachhigh
- Aug 13, 2026Chrysler Pacifica Rearview Camera May Not Displaymedium
- Aug 13, 2026Jeep Grand Cherokee and Grand Cherokee L Wipers May Failhigh
- Jun 30, 2026Jeep Grand Cherokee and Wagoneer gear display may not appearhigh
- May 21, 2026Jeep Grand Cherokee Side Air Bags May Deploy Latehigh
Official notice
- Component
- BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
- Summary
- Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee and 2023-2024 Jeep Grand Cherokee L vehicles. An improperly connected coaxial cable may prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
- Safety risk
- A rearview camera image that does not display decreases the driver's visibility, increasing the risk of injury or crash.
- Remedy
- Dealers will secure the coaxial cable connection, free of charge. All affected vehicles have been remedied. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 40B.
Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.