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Hyundai Elantra, Kona and Venue may lose drive power

NHTSA campaign 24V308000 · Reported May 1, 2024 · Hyundai Motor America

high How serious is it? About this label

Losing drive power increases the risk of a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number24V308000
Reported to NHTSAMay 1, 2024
ManufacturerHyundai Motor America
Part affectedEngine And Engine Cooling:exhaust System:emission Control:gas Recirculation Valve (egr Valve)
Vehicles covered3 model/year combinations, model years 2024
Do-not-drive advisoryNo
Park-outside advisoryNo
RepairFree at any franchised dealer

What's wrong, in plain English

Hyundai is recalling certain Elantra, Venue, and Kona vehicles because of a problem with a part of the exhaust system called the exhaust gas recirculation valve. An electrical short circuit can happen inside this valve assembly, and when that happens the vehicle can lose drive power. A dealer will replace the exhaust gas recirculation valve assembly at no cost to the owner. Hyundai mailed letters to owners about this recall, and the company has a customer service line for questions.

What you should do

1. Check your VIN at nhtsa.gov/recalls to see if your vehicle is covered.
2. Contact a Hyundai dealer to schedule the repair, or call Hyundai customer service at 1-855-371-9460.
3. The repair is free.
Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 24V308000. More in how recalls work.

Affected vehicles (3)

Who to contact

Hyundai — official Hyundai recall lookup

Customer service: 1-855-371-9460

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Other Hyundai Elantra recalls

All 16 Elantra recalls

Official notice

Component
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)
Summary
Hyundai Motor America (Hyundai) is recalling certain 2024 Elantra, Venue, and Kona vehicles. An electrical short circuit may occur in the exhaust gas recirculation (EGR) valve assembly, which can result in a loss of drive power.
Safety risk
A loss of drive power increases the risk of a crash.
Remedy
Dealers will replace the exhaust gas recirculation valve assembly, free of charge. Owner notification letters were mailed June 28, 2024. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 260.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.