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Hyundai Rearview Camera May Fail To Display

NHTSA campaign 24V879000 · Reported Nov 21, 2024 · Hyundai Motor America

medium How serious is it? About this label

A rearview camera that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number24V879000
Reported to NHTSANov 21, 2024
ManufacturerHyundai Motor America
Part affectedBack Over Prevention: Sensing System: Camera
Vehicles covered10 model/year combinations, model years 2021–2022
Do-not-drive advisoryNo
Park-outside advisoryNo
RepairFree at any franchised dealer

What's wrong, in plain English

Certain Hyundai vehicles have a damaged printed circuit board in the rearview camera. Because of this, the rearview camera image may fail to display. This means the vehicle does not meet a federal safety standard for rear visibility.

What you should do

Check your VIN at nhtsa.gov/recalls to confirm your vehicle is affected.
Contact a Hyundai dealer at 1-855-371-9460 to schedule the camera replacement.
The repair is free.
Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 24V879000. More in how recalls work.

Affected vehicles (10)

Who to contact

Hyundai — official Hyundai recall lookup

Customer service: 1-855-371-9460

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Other Hyundai Santa FE recalls

All 20 Santa FE recalls

Official notice

Component
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Summary
Hyundai Motor America (Hyundai) is recalling certain 2021-2022 Santa Fe, Santa Fe HEV, Elantra, Elantra HEV and 2022 Elantra N and Santa Fe PHEV vehicles. Due to a damaged printed circuit board, the rearview camera image may fail to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Safety risk
A rearview image that does not display reduces the driver's visibility and increases the risk of a crash.
Remedy
Dealers will replace the rearview camera, free of charge. Owner notification letters were mailed January 14, 2025. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 271.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.