Car Recall Tracker

Home › Lincoln › Aviator › 24V368000

Lincoln Aviator back-up camera image may flicker or distort

NHTSA campaign 24V368000 · Reported May 24, 2024 · Ford Motor Company

medium How serious is it? About this label

A back-up camera picture that flickers or looks distorted gives the driver a poorer view behind the vehicle, which raises the risk of a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number24V368000
Reported to NHTSAMay 24, 2024
ManufacturerFord Motor Company
Part affectedBack Over Prevention:display Function
Vehicles covered5 model/year combinations, model years 2020–2024
Do-not-drive advisoryNo
Park-outside advisoryNo
RepairFree at any franchised dealer

What's wrong, in plain English

Ford is recalling certain Lincoln Aviator vehicles. A module that handles the vehicle's screen system can be affected by interference from a cell phone inside the car. When that happens, the picture from the back-up camera can flicker or look distorted. Dealers will fit shielding on that module to keep the interference out. Ford is having this work done at no cost to owners.

What you should do

1. Check your VIN at nhtsa.gov/recalls to see if your vehicle is included. 2. Until the repair is done, Ford advises owners not to use their cell phones while reversing. 3. Contact a Lincoln dealer to have the shielding installed, or call Ford customer service at 1-866-436-7332; the repair is free.
Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 24V368000. More in how recalls work.

Affected vehicles (5)

Who to contact

Lincoln — official Lincoln recall lookup

Customer service: 1-866-436-7332

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Other Lincoln Aviator recalls

All 49 Aviator recalls

Official notice

Component
BACK OVER PREVENTION:DISPLAY FUNCTION
Summary
Ford Motor Company (Ford) is recalling certain 2020-2024 Lincoln Aviator vehicles. The accessory protocol image module (APIM) can be affected by electromagnetic interference with a cell phone in the vehicle, causing the rearview camera image to flicker or become distorted.
Safety risk
A flickering or distorted rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash.
Remedy
Owners are advised not to use their cell phones while reversing until the remedy is completed. Dealers will install shielding on the accessory protocol image module (APIM), free of charge. Owner notification letters were mailed on October 23, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S35.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.