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BMW X3 rear cargo rail can detach in crash

NHTSA campaign 24V764000 · Reported Oct 15, 2024 · BMW of North America, LLC

medium How serious is it? About this label

If the cargo rail comes loose inside the vehicle during a crash, it increases the risk of injury. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number	24V764000
Reported to NHTSA	Oct 15, 2024
Manufacturer	BMW of North America, LLC
Part affected	Structure
Vehicles covered	5 model/year combinations, model years 2018–2022
Do-not-drive advisory	No
Park-outside advisory	No
Repair	Free at any franchised dealer

What's wrong, in plain English

BMW is recalling certain X3 models. The bracket that holds the cargo rail in the rear of the vehicle can be damaged in a rear-end crash, and the rail can come loose and separate from the vehicle. Dealers will replace the bolts that hold the rear cargo rail in place, free of charge. Vehicles covered by this recall had work done for this same problem under an earlier recall, and they still need the new repair.

What you should do

1. Enter your VIN at nhtsa.gov/recalls to see whether your vehicle is included. 2. Contact your BMW dealer to schedule the repair, or call BMW customer service at 1-800-525-7417. 3. The repair is free, and it is needed even if your vehicle was already repaired under the earlier recall 24V-534.

Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 24V764000. More in how recalls work.

Affected vehicles (5)

2018 BMW X3
2019 BMW X3
2020 BMW X3
2021 BMW X3
2022 BMW X3

Who to contact

BMW — official BMW recall lookup

Customer service: 1-800-525-7417

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

BMW Structure Recalls Cover Loose Panels and Crash Protection Problems · all 11 BMW recalls in this area

Other BMW X3 recalls

Aug 12, 2026BMW X3 Steering Spindle May Be Loosehigh
Jan 30, 2026BMW, Toyota Supra: Engine Starter May Catch Firecritical
Dec 11, 2025BMW X3 Steering Wheel May Move Unexpectedlyhigh
Sep 23, 2025BMW and Toyota Supra Starter Relay Fire Riskcritical
Apr 16, 2025BMW X3 Front Brake Discs Damaged in Transporthigh
Apr 1, 2025BMW 430i, X3 Starter Connection May Loosencritical

All 40 X3 recalls

Official notice

Component: STRUCTURE
Summary: BMW of North America, LLC (BMW) is recalling certain 2018-2022 X3 sDrive30i, X3 xDrive30i, X3 M40i, and X3 M vehicles. The attachment for the rear cargo rail may become damaged in a rear crash and result in the cargo rail detaching.
Safety risk: Interior rear cargo rail detachment during a crash can increase the risk of injury.
Remedy: Dealers will replace the rear cargo rail attachment bolts, free of charge. Owner notification letters were mailed December 12, 2024. Owners may contact BMW customer service at 1-800-525-7417. Vehicles in this recall were previously remedied for this issue under recall number 24V-534 and will need to have the new repair completed.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.