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Hyundai Tucson and Santa Cruz Can Roll Without Brake
high How serious is it? About this label
A vehicle that can be shifted out of Park without the brake applied can roll away on its own, increasing the risk of a crash. The notice does not tell owners to stop driving.
Key facts
| NHTSA campaign number | 24V877000 |
|---|---|
| Reported to NHTSA | Nov 20, 2024 |
| Manufacturer | Hyundai Motor America |
| Part affected | Electrical System:wiring |
| Vehicles covered | 2 model/year combinations, model years 2025 |
| Do-not-drive advisory | No |
| Park-outside advisory | No |
| Repair | Free at any franchised dealer |
What's wrong, in plain English
On certain new Tucson and Santa Cruz models, a wiring assembly near the console may be routed incorrectly. This can let the gear shifter be moved out of Park without the brake pedal being pressed. Dealers will reroute the wiring correctly. In the meantime, Hyundai is telling owners to use the parking brake whenever they park.
What you should do
2. Until the repair is done, use the parking brake every time you park.
3. Contact Hyundai customer service at 1-855-371-9460 (recall 273) to schedule the free wiring repair.
Where do I find my VIN, and what do I tell the dealer?
Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 24V877000. More in how recalls work.
Affected vehicles (2)
Who to contact
Hyundai — official Hyundai recall lookup
Customer service: 1-855-371-9460
The bigger picture
- Hyundai Electrical System Recalls Involving Battery Fires and Power Loss · all 23 Hyundai recalls in this area
Other Hyundai Tucson recalls
- Jun 24, 2026Hyundai Tucson Instrument Panel Display Can Failhigh
- May 19, 2026Hyundai SUVs: Automatic Braking May Trigger Unexpectedlyhigh
- Dec 19, 2025Hyundai Tucson Tow Hitch Wiring Lets In Watercritical
- Nov 21, 2025Hyundai Santa Fe, Tucson Air Bags May Not Deployhigh
- Aug 26, 2025Hyundai Tucson, Santa Fe Engine Bolts May Loosencritical
- Sep 13, 2024Hyundai Tucson Missing Air Bag Warning Labelmedium
Official notice
- Component
- ELECTRICAL SYSTEM:WIRING
- Summary
- Hyundai Motor America (Hyundai) is recalling certain 2025 Tucson and Santa Cruz vehicles. The console extension wiring assembly may be routed improperly, allowing the transmission to be shifted out of Park without applying the brake pedal.
- Safety risk
- A transmission that can shift out of Park without applying the brake pedal can result in a vehicle roll away, increasing the risk of a crash.
- Remedy
- Owners are advised to use the parking brake when parking the vehicle. Dealers will reroute the console extension wiring assembly, free of charge. Owner notification letters were mailed December 17, 2024. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 273.
Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.