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Hyundai Tucson and Santa Cruz may brake unexpectedly

NHTSA campaign 26V316000 · Reported 2026-05-19 · Hyundai Motor America

high How serious is it? About this label

Braking with no warning can cause a crash, especially at highway speeds, though the notice does not tell owners to stop driving the vehicle.

What's wrong, in plain English

On certain Santa Cruz and Tucson models, including the hybrid and plug-in hybrid versions, the software in the front cameras can misread the road ahead. The automatic emergency braking system may then kick in too early and hit the brakes when there is nothing there. That sudden stop can surprise you and the drivers behind you. Dealers will install updated front camera software at no charge. Hyundai expects to mail owner notification letters on July 17, 2026.

What you should do

1. Check your VIN at nhtsa.gov/recalls — these VINs became searchable May 20, 2026. 2. Contact your Hyundai dealer for the camera software update, referring to recall number 302. 3. Have the update installed for free; call Hyundai customer service at 1-855-371-9460 with questions.

Affected vehicles (4)

Who to contact

Hyundai — official Hyundai recall lookup

Customer service: 1-855-371-9460

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

Official notice

Component
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Summary
Hyundai Motor America (Hyundai) is recalling certain 2025-2026 Santa Cruz, Tucson, Tucson Hybrid, and Tucson Plug-In Hybrid Electric (PHEV) vehicles. Software in the front cameras may cause the forward collision avoidance system to activate prematurely and unexpectedly apply the brakes.
Safety risk
Unexpected braking increases the risk of a crash.
Remedy
Dealers will update the front camera software, free of charge. Owner notification letters are expected to be mailed July 17, 2026. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 302. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on May 20, 2026.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.