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Ford Explorer, Lincoln Aviator Loose Transmission Bolts

NHTSA campaign 25V020000 · Reported Jan 17, 2025 · Ford Motor Company

high How serious is it? About this label

An improperly secured transmission that causes a loss of drive power increases the risk of a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number25V020000
Reported to NHTSAJan 17, 2025
ManufacturerFord Motor Company
Part affectedPower Train:automatic Transmission
Vehicles covered2 model/year combinations, model years 2025
Do-not-drive advisoryNo
Park-outside advisoryNo
RepairFree at any franchised dealer

What's wrong, in plain English

Ford is recalling certain 2025 Ford Explorer and Lincoln Aviator vehicles. The bolts that hold the transmission's cross member in place may be loose, which means the transmission may not be properly secured to the vehicle. If the transmission is not properly secured, the vehicle could lose the power needed to keep driving, increasing the risk of a crash.

What you should do

1. Check your VIN at nhtsa.gov/recalls.
2. Contact a Ford dealer; you can also call Ford customer service at 1-866-436-7332.
3. The inspection and any needed bolt or cross member replacement is free.
Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 25V020000. More in how recalls work.

Affected vehicles (2)

Who to contact

Ford — official Ford recall lookup

Customer service: 1-866-436-7332

Lincoln — official Lincoln recall lookup

Customer service: 1-866-436-7332

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Other Ford Explorer recalls

All 68 Explorer recalls

Official notice

Component
POWER TRAIN:AUTOMATIC TRANSMISSION
Summary
Ford Motor Company (Ford) is recalling certain 2025 Ford Explorer and Lincoln Aviator vehicles. The transmission may be improperly secured due to loose cross member bolts.
Safety risk
An improperly secured transmission can result in a loss of drive power, increasing the risk of a crash.
Remedy
Dealers will inspect and replace the transmission cross member bolts as necessary, free of charge. If the cross member bolts are missing, dealers will replace the cross member and install new bolts, free of charge. Owner notification letters were mailed January 29, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S03.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.