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Ford Bronco, Explorer, Mustang, Aviator Transmission Defect

NHTSA campaign 25V164000 · Reported Mar 14, 2025 · Ford Motor Company

high How serious is it? About this label

Unexpected movement of the vehicle increases the risk of a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number25V164000
Reported to NHTSAMar 14, 2025
ManufacturerFord Motor Company
Part affectedPower Train:automatic Transmission:fluid/lubricant:valves/valve Body
Vehicles covered4 model/year combinations, model years 2024–2025
Do-not-drive advisoryNo
Park-outside advisoryNo
RepairFree at any franchised dealer

What's wrong, in plain English

On some Ford Bronco, Explorer, Mustang, and Lincoln Aviator vehicles, a part inside the transmission called the valve body may not have been machined correctly. Because of this, the transmission may fail to work properly in reverse gear, or the vehicle could move forward on its own when the gear selector is set to reverse or neutral. This means the vehicle might not behave as expected when the driver is trying to reverse or is sitting in neutral.

What you should do

1. Check your VIN at nhtsa.gov/recalls to see if your vehicle is affected.
2. Contact a Ford dealer or Ford customer service at 1-866-436-7332 and reference recall 25S19.
3. The valve body replacement is free.
Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 25V164000. More in how recalls work.

Affected vehicles (4)

Who to contact

Ford — official Ford recall lookup

Customer service: 1-866-436-7332

Lincoln — official Lincoln recall lookup

Customer service: 1-866-436-7332

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Other Ford Explorer recalls

All 68 Explorer recalls

Official notice

Component
POWER TRAIN:AUTOMATIC TRANSMISSION:FLUID/LUBRICANT:VALVES/VALVE BODY
Summary
Ford Motor Company (Ford) is recalling certain 2024-2025 F-150, Bronco, 2024 Ranger, 2025 Mustang, Explorer, and Aviator vehicles. The transmission valve body may have been machined incorrectly, which can cause reverse gear failure, or unexpected forward movement in reverse or neutral gear.
Safety risk
Unexpected vehicle movement increases the risk of a crash.
Remedy
Dealers will replace the transmission main control valve body, free of charge. Owner notification letters were mailed April 11, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S19.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.