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Ford Explorer and Lincoln Aviator second-row seats may move

NHTSA campaign 25V393000 · Reported Jun 13, 2025 · Ford Motor Company

high How serious is it? About this label

A seat that moves unexpectedly may not properly hold an occupant in place during a crash, which increases the risk of injury. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number25V393000
Reported to NHTSAJun 13, 2025
ManufacturerFord Motor Company
Part affectedSeats:mid/rear Assembly
Vehicles covered12 model/year combinations, model years 2020–2025
Do-not-drive advisoryNo
Park-outside advisoryNo
RepairFree at any franchised dealer

What's wrong, in plain English

Ford is recalling certain Explorer and Lincoln Aviator vehicles. The switch for the easy-entry second-row outer seats can bind or stick. When that happens, the seat can unlatch, fold, or slide on its own while the vehicle is being driven. Dealers will inspect the switch and replace the trim piece around it if needed, at no cost. Ford has mailed notification letters to owners, and a customer service number is available for questions.

What you should do

1. Check your VIN at nhtsa.gov/recalls to see if your vehicle is included.
2. Contact a Ford or Lincoln dealer to have the seat switch inspected, or call Ford customer service at 1-866-436-7332 (Ford's recall number is 25S67).
3. The inspection and any repair are free of charge.
Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 25V393000. More in how recalls work.

Affected vehicles (12)

Who to contact

Ford — official Ford recall lookup

Customer service: 1-866-436-7332

Lincoln — official Lincoln recall lookup

Customer service: 1-866-436-7332

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Other Ford Explorer recalls

All 68 Explorer recalls

Official notice

Component
SEATS:MID/REAR ASSEMBLY
Summary
Ford Motor Company (Ford) is recalling certain 2020-2025 Aviator, and Explorer vehicles. The switch for the easy-entry second-row outer seats may bind or stick, resulting in the seats unlatching, folding, or sliding unexpectedly while driving.
Safety risk
A seat that moves unexpectedly may not properly restrain an occupant during a crash, increasing their risk of injury.
Remedy
Dealers will inspect the second-row seat switch, and replace the bezel around the switch as necessary, free of charge. Owner notification letters were mailed August 7, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S67.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.