Car Recall Tracker

Home › Audi › S6 Sportback E-TRON › 25V638000

Audi S6 Sportback Seat Belts May Fail

NHTSA campaign 25V638000 · Reported Sep 24, 2025 · Volkswagen Group of America, Inc.

high How serious is it? About this label

If this bar fails during a crash, the seat belt may not properly hold the occupant in place, increasing the risk of injury. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number25V638000
Reported to NHTSASep 24, 2025
ManufacturerVolkswagen Group of America, Inc.
Part affectedSeat Belts:front:retractor
Vehicles covered1 model/year combination, model years 2025
Do-not-drive advisoryNo
Park-outside advisoryNo
RepairFree at any franchised dealer

What's wrong, in plain English

Some Audi and Volkswagen vehicles, including the Audi S6 Sportback e-tron, have a seat belt problem. A metal bar inside one or both front seat belt retractors may have been damaged during manufacturing.

What you should do

1. Check your VIN at nhtsa.gov/recalls.
2. Contact Audi customer service at 1-800-253-2834 or Volkswagen at 1-800-893-5298.
3. The repair is free.
Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 25V638000. More in how recalls work.

Affected vehicles (1)

Who to contact

Audi — official Audi recall lookup

Customer service: 1-800-253-2834

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Other Audi S6 Sportback E-TRON recalls

Official notice

Component
SEAT BELTS:FRONT:RETRACTOR
Summary
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2025 GTI, Golf R, Audi A5, A6 Sportback E-Tron, S5, S6 Sportback E-Tron, 2026 Q4 Sportback E-Tron, and Q4 E-Tron vehicles. The torsion bar in one or both front seat belt retractors may have been damaged during production.
Safety risk
In a crash, a damaged torsion bar in a retractor could fail. If this happens, the seat belt may not properly restrain an occupant during a crash, increasing the risk of injury.
Remedy
Dealers will replace one or both front seat belts, free of charge. Owner notification letters were mailed October 30, 2025, and October 31, 2025. Owners may contact Audi at 1-800-253-2834 or Volkswagen at 1-800-893-5298. Audi's number for this recall is 69UM; Volkswagen’s number for this recall is 694T. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 26, 2025.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.