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Jeep Grand Cherokee 4XE Engine Can Fail From Debris

NHTSA campaign 25V766000 · Reported Nov 6, 2025 · Chrysler (FCA US, LLC)

critical How serious is it? About this label

A loss of drive power increases the risk of a crash, and an engine fire can increase the risk of injury. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number25V766000
Reported to NHTSANov 6, 2025
ManufacturerChrysler (FCA US, LLC)
Part affectedEngine
Vehicles covered2 model/year combinations, model years 2024–2025
Do-not-drive advisoryNo
Park-outside advisoryNo
RepairFree at any franchised dealer

What's wrong, in plain English

Some of these hybrid engines were built with debris left inside them. That debris can cause the engine to fail. If the engine fails, the vehicle can suddenly lose drive power while you are driving. An engine failure can also lead to a fire starting in the engine compartment. Both a sudden loss of power and an engine fire put people in and around the vehicle at greater risk.

What you should do

1. Check your VIN at nhtsa.gov/recalls to confirm your vehicle is included.
2. Contact a Jeep dealer, or call Chrysler customer service at 800-853-1403.
3. The repair (a software update and engine or block replacement as needed) is free.
Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 25V766000. More in how recalls work.

Affected vehicles (2)

Who to contact

Jeep — official Jeep recall lookup

Customer service: 1-800-853-1403

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

Other Jeep Grand Cherokee 4XE recalls

Official notice

Component
ENGINE
Summary
Chrysler (FCA US, LLC) is recalling certain 2023-2025 Jeep Grand Cherokee 4XE and 2024-2025 Jeep Wrangler 4XE Plug-In Hybrid Electric (PHEV) vehicles. Debris inside the engine may cause engine failure, which can result in a loss of drive power and/or an engine compartment fire.
Safety risk
A loss of drive power increases the risk of a crash, and a vehicle fire can increase the risk of injury.
Remedy
Dealers will install a software update and replace the block or engine as necessary, free of charge. Owner notification letters were mailed beginning May 7, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 78C. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov beginning November 13, 2025.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.