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Ford Escape and Lincoln Corsair plug-in hybrid battery may fail

NHTSA campaign 25V789000 · Reported Nov 14, 2025 · Ford Motor Company

critical How serious is it? About this label

A battery failure can cause a loss of drive power, which increases the risk of a crash, and it can also increase the risk of a fire. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number25V789000
Reported to NHTSANov 14, 2025
ManufacturerFord Motor Company
Part affectedElectrical System:propulsion System:traction Battery
Vehicles covered9 model/year combinations, model years 2020–2024
Do-not-drive advisoryNo
Park-outside advisoryNo
RepairFree at any franchised dealer

What's wrong, in plain English

Ford is recalling certain Ford Escape and Lincoln Corsair plug-in hybrid vehicles. One or more of the cells inside the high voltage battery may have been built with a defect. That defect can cause a short circuit inside the battery, and the battery can then fail. Dealers will update two control units, the ones that manage the battery and the hybrid system. Vehicles fixed under an earlier recall still need this new repair done.

What you should do

1. Check your VIN at nhtsa.gov/recalls to see whether your vehicle is included.
2. Until the repair is done, Ford advises owners to use only "Auto EV" mode, and owners will be told by mail to limit how far the battery is charged.
3. Contact a Ford or Lincoln dealer, or call Ford customer service at 1-866-436-7332 (Ford's recall number is 25SC4); the repair is free of charge.
Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 25V789000. More in how recalls work.

Affected vehicles (9)

Who to contact

Ford — official Ford recall lookup

Customer service: 1-866-436-7332

Lincoln — official Lincoln recall lookup

Customer service: 1-866-436-7332

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Other Ford Escape Phev recalls

Official notice

Component
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
Summary
Ford Motor Company (Ford) is recalling certain 2020-2024 Ford Escape and 2021-2024 Lincoln Corsair plug-in hybrid vehicles. A manufacturing defect in one or more of the high voltage battery cells may result in an internal short circuit and battery failure.
Safety risk
Battery failure can cause a loss of drive power, increasing the risk of a crash. Battery failure can also increase the risk of a fire.
Remedy
Dealers will update the battery energy control module (BECM) and hybrid powertrain control module (HPCM), free of charge. Owners are advised to only use "Auto EV" mode and will be instructed by mail to limit the maximum charge of the battery until the remedy has been completed. Owner notification letters were mailed September 4, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SC4. Vehicles in this recall were previously recalled under 24V954 and will need to have the new remedy performed. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on November 18, 2025.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.