Lexus NX, RX and TX backup camera may not display
medium How serious is it? About this label
Not seeing behind you makes backing into a person or object more likely, so keep driving but check your mirrors and turn around whenever you reverse.
What's wrong, in plain English
On certain 2022-2025 Lexus NX350 and NX250, 2023-2026 RX350, and 2024-2026 TX350 vehicles, the backup camera picture may not come up on the screen when you shift into reverse. Without that picture you cannot see what is directly behind the vehicle, which federal rules require. Dealers will update the camera software, or replace the camera if the update does not fix it, free of charge. Owner letters were mailed May 15, 2026.
What you should do
2. Contact your Lexus dealer, or Toyota customer service at 1-800-331-4331 (recalls 26LB02 and 26LA02), to book the fix.
3. Have the camera software updated or the camera replaced — it is free.
Affected vehicles (1)
Who to contact
Lexus — official Lexus recall lookup
Customer service: 1-800-255-3987
Official notice
- Component
- BACK OVER PREVENTION:SOFTWARE
- Summary
- Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2025 Lexus NX350, NX250, 2023-2026 RX350, and 2024-2026 TX350 vehicles. The rearview camera image may not display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
- Safety risk
- A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.
- Remedy
- Dealers will update the rearview camera software or replace the rearview camera, as necessary, free of charge. Owner notification letters were mailed May 15, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 26LB02 and 26LA02.
Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.