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Toyota, Lexus and Subaru rearview camera may freeze
medium How serious is it? About this label
The notice says a rearview camera that fails to display an image can reduce the driver's view behind the vehicle and increase the risk of a crash. The notice does not tell owners to stop driving.
Key facts
| NHTSA campaign number | 25V744000 |
|---|---|
| Reported to NHTSA | Oct 30, 2025 |
| Manufacturer | Toyota Motor Engineering & Manufacturing |
| Part affected | Back Over Prevention:display Function |
| Vehicles covered | 35 model/year combinations, model years 2022–2025 |
| Do-not-drive advisory | No |
| Park-outside advisory | No |
| Repair | Free at any franchised dealer |
What's wrong, in plain English
Toyota is recalling certain 2022 through 2026 Toyota and Lexus vehicles and the Subaru Solterra that have the Panoramic View Monitor camera system. Models include RAV4, Highlander, Prius, Sienna Hybrid, Camry Hybrid, Mirai, bZ4X and the Lexus NX and TX Hybrid. A software error can cause the backup camera picture to freeze or go blank when the car is in reverse, so these vehicles do not meet the federal rear visibility standard.
What you should do
2. Contact a Toyota, Lexus or Subaru dealer to have the parking assist software updated, or call Toyota customer service at 1-800-331-4331.
3. The software update is free of charge.
Where do I find my VIN, and what do I tell the dealer?
Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 25V744000. More in how recalls work.
Affected vehicles (35)
Show all 35 vehicles
Who to contact
Lexus — official Lexus recall lookup
Customer service: 1-800-255-3987
Subaru — official Subaru recall lookup
Customer service: 1-844-373-6614
Toyota — official Toyota recall lookup
Customer service: 1-800-331-4331
The bigger picture
- Toyota Backup Camera Problems: Blank Screens, Freezing, and Quiet Warnings · all 7 Toyota recalls in this area
Other Toyota Highlander recalls
- Mar 5, 2026Toyota Highlander second-row seat back may not lockhigh
- Dec 17, 2025Toyota Highlander Third-Row Seat Belt Anchor Defectmedium
- Sep 11, 2025Toyota Instrument Panel May Fail To Show Warningshigh
- Jan 29, 2025Toyota And Lexus Steering Defect Disables Airbaghigh
- Jul 23, 2024Toyota accessory weight label may show wrong numberslow
- Jun 18, 2024Toyota Highlander Accessory Tires Rated Too Lowhigh
Official notice
- Component
- BACK OVER PREVENTION:DISPLAY FUNCTION
- Summary
- Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
- Safety risk
- A rearview camera that fails to display an image can reduce the driver's view behind the vehicle, increasing the risk of a crash.
- Remedy
- Dealers will update the parking assist software, free of charge. Owner letters were mailed January 2, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB13 and 25LB06. Subaru's number for this recall is WRE25.
Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.