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Toyota, Lexus and Subaru rearview camera may freeze

NHTSA campaign 25V744000 · Reported 2025-10-30 · Toyota Motor Engineering & Manufacturing

medium How serious is it? About this label

The notice says a rearview camera that fails to display an image can reduce the driver's view behind the vehicle and increase the risk of a crash. The notice does not tell owners to stop driving.

What's wrong, in plain English

Toyota is recalling certain 2022 through 2026 Toyota and Lexus vehicles and the Subaru Solterra that have the Panoramic View Monitor camera system. Models include RAV4, Highlander, Prius, Sienna Hybrid, Camry Hybrid, Mirai, bZ4X and the Lexus NX and TX Hybrid. A software error can cause the backup camera picture to freeze or go blank when the car is in reverse, so these vehicles do not meet the federal rear visibility standard.

What you should do

1. Enter your VIN at nhtsa.gov/recalls to see if your vehicle is included.
2. Contact a Toyota, Lexus or Subaru dealer to have the parking assist software updated, or call Toyota customer service at 1-800-331-4331.
3. The software update is free of charge.

Affected vehicles (35)

Show all 35 vehicles

Who to contact

Lexus — official Lexus recall lookup

Customer service: 1-800-255-3987

Subaru — official Subaru recall lookup

Customer service: 1-844-373-6614

Toyota — official Toyota recall lookup

Customer service: 1-800-331-4331

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Official notice

Component
BACK OVER PREVENTION:DISPLAY FUNCTION
Summary
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Safety risk
A rearview camera that fails to display an image can reduce the driver's view behind the vehicle, increasing the risk of a crash.
Remedy
Dealers will update the parking assist software, free of charge. Owner letters were mailed January 2, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB13 and 25LB06. Subaru's number for this recall is WRE25.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.