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Kia Sedona Power Sliding Door Won't Auto-Reverse

NHTSA campaign 18V338000 · Reported May 23, 2018 · Kia Motors America

medium How serious is it? About this label

If the door closes on someone instead of reversing, it increases the risk of injury. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number	18V338000
Reported to NHTSA	May 23, 2018
Manufacturer	Kia Motors America
Part affected	Structure:body:door
Vehicles covered	1 model/year combination, model years 2018
Do-not-drive advisory	No
Park-outside advisory	No
Repair	Free at any franchised dealer

What's wrong, in plain English

Kia is recalling certain Sedona vehicles equipped with a power sliding door because the door may not automatically reverse direction when something blocks it from closing. Normally the door is supposed to stop and reverse if it senses an obstruction while closing, but on these vehicles that feature may not work as intended.

What you should do

1. Check your VIN at nhtsa.gov/recalls to confirm your vehicle is affected. 2. Contact a Kia dealer or Kia customer service at 1-800-333-4542. 3. The power sliding door software reprogramming is free of charge.

Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 18V338000. More in how recalls work.

Affected vehicles (1)

2018 Kia Sedona

Who to contact

Kia — official Kia recall lookup

Customer service: 1-800-333-4542

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Kia structure recalls involving sliding doors, loose trim and headliners · all 6 Kia recalls in this area

Other Kia Sedona recalls

Jan 25, 2022Kia Air Bags May Fail to Deploy in Crashhigh
Jul 8, 2020Kia Sedona Alternator Nut May Loosencritical
Mar 18, 2019Kia Sedona Middle Seat Belt Buckle Installed Wronghigh
Feb 19, 2019Kia Sedona Seat Sensor Wiring May Breakmedium

Official notice

Component: STRUCTURE:BODY:DOOR
Summary: Kia Motors America (Kia) is recalling certain 2015-2018 Kia Sedona vehicles equipped with a power sliding door (PSD). The PSD may not auto-reverse when its closing is obstructed.
Safety risk: If the door closes on an occupant, there is an increased risk of an injury.
Remedy: Kia will notify owners, and dealers will reprogram the PSD module software, free of charge. The recall began on June 18, 2018. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC164.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.