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Jeep Cherokee Halfshaft Bearing Failure May Cause Drive Loss

NHTSA campaign 18V494000 · Reported Jul 26, 2018 · Chrysler (FCA US LLC)

high How serious is it? About this label

A loss of drive or unexpected vehicle movement while in Park can increase the risk of a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number	18V494000
Reported to NHTSA	Jul 26, 2018
Manufacturer	Chrysler (FCA US LLC)
Part affected	Power Train:axle Assembly:axle Shaft
Vehicles covered	1 model/year combination, model years 2018
Do-not-drive advisory	No
Park-outside advisory	No
Repair	Free at any franchised dealer

What's wrong, in plain English

Chrysler is recalling certain Jeep Cherokee all-wheel-drive vehicles because the bearing cage in the right front halfshaft may not have been properly heat treated. This could cause the bearing cage to break and the halfshaft to fail. If the halfshaft cannot transmit power, the vehicle could lose the ability to drive, or it could move even when placed in Park.

What you should do

1. Check your VIN at nhtsa.gov/recalls to confirm your vehicle is affected.
2. Contact a Chrysler dealer to schedule the repair (Chrysler customer service: 1-800-853-1403).
3. The front right halfshaft assembly replacement is provided at no cost.

Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 18V494000. More in how recalls work.

Affected vehicles (1)

2018 Jeep Cherokee

Who to contact

Jeep — official Jeep recall lookup

Customer service: 1-800-853-1403

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Jeep Powertrain Recalls Address Clutch Overheating, Stalling, and Park Failure · all 17 Jeep recalls in this area

Other Jeep Cherokee recalls

Sep 1, 2026Jeep tire pressure warning system may miss low tiresmedium
Aug 13, 2026Chrysler Pacifica Rearview Camera May Not Displaymedium
May 7, 2026Jeep Cherokee Power Transfer Unit May Failhigh
Apr 9, 2026Jeep Cherokee Brake Control Problem May Disable Systemshigh
Feb 2, 2026Jeep And Ram Trailer Tow Module Failurehigh
Apr 29, 2025Jeep Cherokee Drivetrain Failure Can Cause Rollawayhigh

All 25 Cherokee recalls

Official notice

Component: POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT
Summary: Chrysler (FCA US LLC) is recalling certain 2018 Jeep Cherokee all-wheel-drive vehicles. The bearing cage for the right front halfshaft assembly may not have been properly heat treated, possibly resulting in the bearing cage breaking and a potential halfshaft assembly failure.
Safety risk: If the halfshaft bearing cage breaks, the halfshaft may not be able to transmit engine power, causing a loss of drive or it can allow the vehicle to move while in the "Park" position. Either condition may increase the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the front right halfshaft assemblies, free of charge. The recall began September 20, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U78.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.