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Jeep Cherokee Drivetrain Failure Can Cause Rollaway
high How serious is it? About this label
Losing drive power increases the risk of a crash, and losing the ability to stay in park can let the vehicle roll away unexpectedly, increasing the risk of a crash or injury. The notice does not tell owners to stop driving.
Key facts
| NHTSA campaign number | 25V011000 |
|---|---|
| Reported to NHTSA | Apr 29, 2025 |
| Manufacturer | Chrysler (FCA US, LLC) |
| Part affected | Power Train |
| Vehicles covered | 2 model/year combinations, model years 2018–2019 |
| Do-not-drive advisory | No |
| Park-outside advisory | No |
| Repair | Free at any franchised dealer |
What's wrong, in plain English
The part that sends engine power to the wheels can become damaged and disconnect the transmission and differential. This can cause the vehicle to lose drive power, or lose the ability to stay in park. Dealers will update the drivetrain control module and the power transfer unit's software, and replace the unit if needed, free of charge.
What you should do
2. Contact a Chrysler/Jeep dealer or customer service at 1-800-853-1403.
3. The software update and any part replacement are free.
Where do I find my VIN, and what do I tell the dealer?
Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 25V011000. More in how recalls work.
Affected vehicles (2)
Who to contact
Jeep — official Jeep recall lookup
Customer service: 1-800-853-1403
The bigger picture
- Jeep Powertrain Recalls Address Clutch Overheating, Stalling, and Park Failure · all 17 Jeep recalls in this area
Other Jeep Cherokee recalls
- Sep 1, 2026Jeep tire pressure warning system may miss low tiresmedium
- Aug 13, 2026Chrysler Pacifica Rearview Camera May Not Displaymedium
- May 7, 2026Jeep Cherokee Power Transfer Unit May Failhigh
- Apr 9, 2026Jeep Cherokee Brake Control Problem May Disable Systemshigh
- Feb 2, 2026Jeep And Ram Trailer Tow Module Failurehigh
- Jul 8, 2024Jeep Cherokee Side Airbag Connector Not Securedhigh
Official notice
- Component
- POWER TRAIN
- Summary
- Chrysler (FCA US, LLC) is recalling certain 2017-2019 Jeep Cherokee vehicles. The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power and/or loss of park function.
- Safety risk
- A loss of drive power can increase the risk of a crash. A loss of park function can cause an unintended vehicle rollaway, which can increase the risk of a crash or injury.
- Remedy
- Dealers will update the drivetrain control module and PTU software and replace the PTU, as necessary free of charge. Owner notification letters were mailed beginning February 19, 2026. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 01C.
Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.