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Jeep Cherokee power transfer unit may fail, rollaway risk

NHTSA campaign 25V011000 · Reported 2025-04-29 · Chrysler (FCA US, LLC)

high How serious is it? About this label

This is serious — losing drive power can cause a crash, and a Jeep that rolls away when parked can injure someone, so have it fixed promptly and use the parking brake in the meantime.

What's wrong, in plain English

A part called the power transfer unit, which helps send power to the wheels, can become damaged. If it breaks, it can disconnect the transmission from the differential. That means the car may lose power and stop moving while you are driving. It also means Park may not actually hold the vehicle, so the Jeep could roll away on its own after you get out. A dealer will update the software and replace the part if it needs it.

What you should do

1. Check your VIN at nhtsa.gov/recalls to see if your Cherokee is covered.
2. Contact your Jeep dealer or FCA customer service at 1-800-853-1403 and mention recall number 01C.
3. Schedule the software update and part replacement — it is free of charge.

Affected vehicles (2)

Who to contact

Jeep — official Jeep recall lookup

Customer service: 1-800-853-1403

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Official notice

Component
POWER TRAIN
Summary
Chrysler (FCA US, LLC) is recalling certain 2017-2019 Jeep Cherokee vehicles. The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power and/or loss of park function.
Safety risk
A loss of drive power can increase the risk of a crash. A loss of park function can cause an unintended vehicle rollaway, which can increase the risk of a crash or injury.
Remedy
Dealers will update the drivetrain control module and PTU software and replace the PTU, as necessary free of charge. Owner notification letters were mailed beginning February 19, 2026. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 01C.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.