Car Recall Tracker

HomeJeepGrand Cherokee › 18V759000

Jeep Grand Cherokee Floor Mat Can Catch Gas Pedal

NHTSA campaign 18V759000 · Reported 2018-10-29 · Chrysler (FCA US LLC)

high How serious is it? About this label

A gas pedal that will not return to idle is a serious hazard that can come without warning; the notice does not tell owners to park the vehicle, but this should be fixed quickly.

What's wrong, in plain English

On some 2018 Jeep Grand Cherokee SRT and Trackhawk models, the driver's floor mat sits too close to the gas pedal. There is not enough room between the two, so the mat can catch the pedal and keep it from springing all the way back when you lift your foot. If that happens, the engine keeps pulling and the vehicle may not slow down when you expect it to. Dealers will swap the mat for a corrected one for free.

What you should do

1. Check your VIN at nhtsa.gov/recalls to confirm your Grand Cherokee is included.
2. Contact your Jeep dealer or Chrysler customer service at 1-800-853-1403 and reference recall UB3.
3. Have the floor mat replaced at no charge.

Affected vehicles (1)

Who to contact

Jeepofficial Jeep recall lookup

Customer service: 1-800-853-1403

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Official notice

Component
EQUIPMENT:ACCESSORY:FLOOR MAT
Summary
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Grand Cherokee Street and Racing Technology (SRT) and Trackhawk vehicles. The driver's floor mat may have insufficient clearance between the mat and the accelerator pedal, possibly preventing the pedal from returning to the idle position.
Safety risk
If the floor mat prevents the accelerator pedal from returning to idle, there would be an increased risk of a crash.
Remedy
Chrysler will notify owners, and dealers will replace any of the affected floor mats, free of charge. The recall began November 15, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is UB3.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.