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Ford Super Duty Trucks Park Pawl May Fail

NHTSA campaign 18V802000 · Reported Nov 14, 2018 · Ford Motor Company

high How serious is it? About this label

Unintended vehicle movement increases the risk of a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number	18V802000
Reported to NHTSA	Nov 14, 2018
Manufacturer	Ford Motor Company
Part affected	Power Train:automatic Transmission
Vehicles covered	3 model/year combinations, model years 2019
Do-not-drive advisory	No
Park-outside advisory	No
Repair	Free at any franchised dealer

What's wrong, in plain English

On certain 2019 Ford F-250, F-350, and F-450 Super Duty vehicles, the transmission case was cast incorrectly. This casting problem can prevent the park pawl assembly from being secured properly. Because of this, the vehicle may not stay in place the way it should when it is shifted into park, and it can move on its own without the driver intending it, even though the transmission has been put in park.

What you should do

1. Check your VIN at nhtsa.gov/recalls to confirm your vehicle is included.
2. Contact a Ford dealer, or call Ford customer service at 1-866-436-7332, to have the transmission case inspected.
3. The inspection, and replacement of the transmission if needed, is free of charge.

Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 18V802000. More in how recalls work.

Affected vehicles (3)

2019 Ford F-250 SD
2019 Ford F-350 SD
2019 Ford F-450 SD

Who to contact

Ford — official Ford recall lookup

Customer service: 1-866-436-7332

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Ford Powertrain Recalls Involving Fluid Leaks and Wheel Detachment · all 56 Ford recalls in this area

Other Ford F-450 SD recalls

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All 41 F-450 SD recalls

Official notice

Component: POWER TRAIN:AUTOMATIC TRANSMISSION
Summary: Ford Motor Company (Ford) is recalling certain 2019 Ford F-250 Super Duty, F-350 Super Duty and F-450 Super Duty vehicles. An incorrect transmission case casting may cause the park pawl assembly to not be secured, possibly resulting in unintended vehicle movement.
Safety risk: Unintended vehicle movement can increase the risk of a crash.
Remedy: Ford will notify owners and dealers will inspect the transmission case, replacing the transmission as necessary, free of charge. The recall began December 7, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S36.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.