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Mazda MX-5 Transmission May Downshift Unexpectedly
high How serious is it? About this label
A sudden, unexpected downshift and abrupt slowdown could cause the driver to lose control of the vehicle, increasing the risk of a crash. The notice does not tell owners to stop driving.
Key facts
| NHTSA campaign number | 19V072000 |
|---|---|
| Reported to NHTSA | Feb 1, 2019 |
| Manufacturer | Mazda North American Operations |
| Part affected | Power Train:automatic Transmission:control Module (tcm/pcm/tecm) |
| Vehicles covered | 1 model/year combination, model years 2018 |
| Do-not-drive advisory | No |
| Park-outside advisory | No |
| Repair | Free at any franchised dealer |
What's wrong, in plain English
In some Mazda MX-5 Miata vehicles with automatic transmissions, the computer that controls the transmission was programmed incorrectly. Under certain conditions, this can cause the vehicle to suddenly downshift on its own and abruptly slow down, without the driver choosing to do so.
What you should do
2. Contact a Mazda dealer to have the transmission control module reprogrammed with corrected software; call Mazda customer service at 1-800-222-5500, option 4.
3. The repair is free.
Where do I find my VIN, and what do I tell the dealer?
Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 19V072000. More in how recalls work.
Affected vehicles (1)
Who to contact
Mazda — official Mazda recall lookup
Customer service: 1-800-222-5500
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Official notice
- Component
- POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
- Summary
- Mazda North American Operations (Mazda) is recalling certain 2016-2019 MX-5 (Miata) vehicles with automatic transmissions. Due to incorrect programming of the Transmission Control Module (TCM), certain conditions may cause the vehicle to unexpectedly downshift and abruptly decelerate.
- Safety risk
- If the vehicle abruptly downshifts, the driver may lose control of the vehicle, increasing the risk of a crash.
- Remedy
- Mazda will notify owners, and dealers will reprogram the TCM with corrected software, free of charge. The recall began March 14, 2019. Owners may contact Mazda customer service at 1-800-222-5500, option 4. Mazda's number for this recall is 3019A.
Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.