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Jeep Cherokee front passenger seat bolts may be loose

NHTSA campaign 19V248000 · Reported 2019-03-28 · Chrysler (FCA US LLC)

medium How serious is it? About this label

In the event of a crash, the seat may move, increasing the risk of injury. The notice does not tell owners to stop driving.

What's wrong, in plain English

On some 2019 Jeep Cherokees, the bolts that hold the front passenger seat to the floor may not be tightened all the way. Day to day you probably would not notice anything, but in a crash a seat that is not bolted down firmly can shift, and the person sitting in it is more likely to be hurt. The fix is quick: Chrysler has already sent letters, and a dealer simply tightens the mounting bolts, at no charge.

What you should do

1. Enter your VIN at nhtsa.gov/recalls to confirm your Cherokee is included. 2. Call your Jeep dealer, or FCA US customer service at 1-800-853-1403 (recall V31), to book the bolt tightening. 3. The work is free — consider keeping the front passenger seat empty until it is done.

Affected vehicles (1)

Who to contact

Jeep — official Jeep recall lookup

Customer service: 1-800-853-1403

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Official notice

Component
SEATS
Summary
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles. The front passenger seat mounting bolts may be loose.
Safety risk
In the event of a crash, the seat may move, increasing the risk of injury.
Remedy
Chrysler has notified owners, and dealers will tighten the mounting bolts, free of charge. The recall began April 11, 2019. Owners may contact FCA US customer service at 1-800-853-1403. Chrysler's number for this recall is V31.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.