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Audi A8 Front Passenger Seat Track Rivet May Fail

NHTSA campaign 19V415000 · Reported Jun 5, 2019 · Volkswagen Group of America, Inc.

high How serious is it? About this label

The seat track rivet failing increases the risk of injury during a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number19V415000
Reported to NHTSAJun 5, 2019
ManufacturerVolkswagen Group of America, Inc.
Part affectedSeats
Vehicles covered1 model/year combination, model years 2019
Do-not-drive advisoryNo
Park-outside advisoryNo
RepairFree at any franchised dealer

What's wrong, in plain English

Audi is recalling certain A8 vehicles equipped with rear relaxation seats because a rivet in the front passenger seat track may fail. If that happens, a bracket in the seat track may separate. The notice identifies the front passenger seat track as the affected part. Audi will notify owners, and dealers will replace the passenger seat tracks at no charge.

What you should do

1. Check your VIN at nhtsa.gov/recalls.
2. Contact an Audi dealer about the recall. For questions, Volkswagen customer service is available at 1-800-253-2834.
3. Have the dealer replace the passenger seat tracks. The repair is free.
Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 19V415000. More in how recalls work.

Affected vehicles (1)

Who to contact

Audi — official Audi recall lookup

Customer service: 1-800-253-2834

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Other Audi A8 recalls

Official notice

Component
SEATS
Summary
Volkswagen Group of America, Inc. (Audi) is recalling certain 2019 Audi A8 vehicles equipped with rear relaxation seats. The front passenger seat track rivet may fail and cause the spindle bracket to separate.
Safety risk
A failure of the seat track rivet increases the risk of injury during a crash.
Remedy
Audi will notify owners, and dealers will replace the passenger seat tracks, free of charge. The recall began July 25, 2019. Owners may contact Volkswagen customer service at 1-800-253-2834. Audi's number for this recall is 72J3.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.