Audi rearview camera may fail to show image
medium How serious is it? About this label
The notice says a rearview image that does not display reduces the driver's view behind the vehicle and increases the risk of a crash. The notice does not tell owners to stop driving.
Key facts
| NHTSA campaign number | 25V900000 |
|---|---|
| Reported to NHTSA | Dec 19, 2025 |
| Manufacturer | Volkswagen Group of America, Inc. |
| Part affected | Back Over Prevention: Sensing System: Camera |
| Vehicles covered | 44 model/year combinations, model years 2019–2026 |
| Do-not-drive advisory | No |
| Park-outside advisory | No |
| Repair | Free at any franchised dealer |
What's wrong, in plain English
Audi is recalling certain 2019 through 2026 vehicles, including A6, A7, Q7, Q8 and e-tron models. A software error can keep the backup camera picture from showing on the screen the way it is supposed to. Because the rear camera view may not appear, these vehicles do not meet the federal safety rule covering what a driver must be able to see behind the vehicle.
What you should do
2. Contact an Audi dealer to have the software updated, or call Audi customer service at 1-800-253-2834 and give them recall number 90TV.
3. The software update is free of charge.
Where do I find my VIN, and what do I tell the dealer?
Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 25V900000. More in how recalls work.
Affected vehicles (44)
Show all 44 vehicles
Who to contact
Audi — official Audi recall lookup
Customer service: 1-800-253-2834
The bigger picture
- Audi Rearview Camera Recalls Cover Blank, Blurry and Delayed Images · all 6 Audi recalls in this area
Other Audi Q7 recalls
- Nov 12, 2025Audi Q7 and Q8 Seat Belt Buckle Missing Rivethigh
- Mar 31, 2025Audi Models: Instrument Panel Display May Failmedium
- Apr 3, 2024Audi SUVs and A4 Allroad Risk Passenger Airbag Shutoffhigh
- Dec 20, 2023Audi Q7 and Q8 Side Airbag Mountinghigh
- Mar 29, 2023Audi Q7 Windshield Camera Heater May Overheatcritical
- Oct 5, 2022Audi backup camera screen may go blank in reversemedium
Official notice
- Component
- BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
- Summary
- Volkswagen Group of America, Inc. (Audi) is recalling certain 2019-2026 vehicles. Please see the recall report for a complete list of models. A software error may prevent the rearview camera image from displaying as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
- Safety risk
- A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.
- Remedy
- Dealers will update the software, free of charge. Owner notification letters were mailed January 14, 2026. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 90TV. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on December 23, 2025.
Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.