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Audi A3 passenger airbag may switch itself off

NHTSA campaign 19V474000 · Reported 2019-06-19 · Volkswagen Group of America, Inc.

high How serious is it? About this label

Serious but not an emergency: the car drives normally, though a front-seat passenger may be unprotected in a crash, so consider seating people in the back until it is repaired.

What's wrong, in plain English

A bad electrical connection in the seat sensor that tells the car whether an adult is sitting in the front passenger seat can make the system think something is broken. When that happens, the car shuts off the passenger airbag, so it would not inflate to protect that person in a crash. Dealers will replace the connector and move the cable so the problem stops. Audi began this recall on September 12, 2019, and the work is free.

What you should do

1. Enter your VIN at nhtsa.gov/recalls to confirm your car is included.
2. Call your Audi dealer, or Volkswagen customer service at 1-800-253-2834, and mention recall 69Z4.
3. Book the appointment; the connector replacement and cable rerouting are free.

Affected vehicles (1)

Who to contact

Audi — official Audi recall lookup

Customer service: 1-800-253-2834

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Official notice

Component
AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
Summary
Volkswagen Group of America, Inc. (Audi) is recalling certain 2015-2016 Audi S3 Sedan, 2015-2019 A3 Sedan and A3 Cabriolet, 2016-2018 A3 e-tron, and 2017-2019 RS3 vehicles. An improper electrical contact may cause the Passenger Occupant Detection System (PODS) to falsely detect a malfunction and deactivate the passenger air bag.
Safety risk
A deactivated passenger air bag increases the risk of injury during a crash.
Remedy
Audi will notify owners, and dealers will replace the connector and reroute the cable, free of charge. The recall began September 12, 2019. Owners may contact Volkswagen customer service at 1-800-253-2834. Audi's number for this recall is 69Z4.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.