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Chevrolet Trax front suspension arm may break

NHTSA campaign 19V652000 · Reported 2019-09-12 · General Motors LLC

high How serious is it? About this label

Serious — a broken suspension arm can affect handling and steering and raise the risk of a crash; the notice does not tell owners to stop driving.

What's wrong, in plain English

On some 2015-2018 Chevrolet Trax vehicles, a joint in one or both of the front lower suspension arms may have been welded badly. A bad weld can break, letting the suspension arm partly separate from the vehicle. If that happens, the front wheel can turn outward on its own, which changes how the vehicle handles and steers. Dealers will inspect both front lower control arms and replace them if needed, free of charge.

What you should do

1. Check your VIN at nhtsa.gov/recalls to confirm your Trax is affected.
2. Call your Chevrolet dealer or Chevrolet customer service at 1-800-222-1020 (recall A192261870).
3. Have both front lower control arms inspected and replaced if needed — at no cost.

Affected vehicles (1)

Who to contact

Chevrolet — official Chevrolet recall lookup

Customer service: 1-800-222-1020

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Official notice

Component
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
Summary
General Motors LLC (GM) is recalling certain 2015-2018 Chevrolet Trax vehicles. A joint in one or both of the front lower control arms may have been improperly welded. An improperly welded joint may break, resulting in the partial separation of the lower control arm from the vehicle.
Safety risk
A partial separation of the lower-control arm from the vehicle could cause the attached front wheel to toe outward, impacting the vehicle's handling and steering and increasing the risk of crash.
Remedy
GM will notify owners, and dealers will inspect the left and right front lower-control arms, replacing them as necessary, free of charge. The recall began November 6, 2019. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is A192261870.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.