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BMW X3, X4 Steering Rack Pinion May Break

NHTSA campaign 19V738000 · Reported Oct 16, 2019 · BMW of North America, LLC

high How serious is it? About this label

A loss of steering control increases the risk of a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number19V738000
Reported to NHTSAOct 16, 2019
ManufacturerBMW of North America, LLC
Part affectedSteering:rack And Pinion:pinion Shaft
Vehicles covered2 model/year combinations, model years 2020
Do-not-drive advisoryNo
Park-outside advisoryNo
RepairFree at any franchised dealer

What's wrong, in plain English

BMW is recalling certain 2020 X3 M40i and X4 M40i vehicles. Inside the steering system, there is a rack and pinion, and the teeth on the pinion gear may break while the vehicle is under load. If the pinion teeth break, the driver could lose control of the vehicle's steering, meaning the steering wheel would no longer properly turn the wheels.

What you should do

1. Check your VIN at nhtsa.gov/recalls.
2. Contact a BMW dealer; you can also call BMW customer service at 1-800-525-7417.
3. The steering gear will be replaced free of charge.
Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 19V738000. More in how recalls work.

Affected vehicles (2)

Who to contact

BMW — official BMW recall lookup

Customer service: 1-800-525-7417

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Other BMW X3 recalls

All 40 X3 recalls

Official notice

Component
STEERING:RACK AND PINION:PINION SHAFT
Summary
BMW of North America, LLC (BMW) is recalling certain 2020 BMW X3 M40i and X4 M40i vehicles. The steering rack pinion teeth may break under load, resulting in a loss of steering control.
Safety risk
A loss of steering control increases risk of a crash.
Remedy
BMW has notified owners, and dealers will replace the steering gear, free of charge. The recall began October 9, 2019. Owners may contact BMW customer service at 1-800-525-7417.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.