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Hyundai Palisade Side Airbags May Not Inflate

NHTSA campaign 19V802000 · Reported Nov 7, 2019 · Hyundai Motor America

high How serious is it? About this label

Side curtain airbags that don't inflate properly in a crash may not protect occupants as intended, increasing the risk of injury. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number	19V802000
Reported to NHTSA	Nov 7, 2019
Manufacturer	Hyundai Motor America
Part affected	AIR Bags:side/window
Vehicles covered	1 model/year combination, model years 2020
Do-not-drive advisory	No
Park-outside advisory	No
Repair	Free at any franchised dealer

What's wrong, in plain English

Hyundai is recalling certain Palisade vehicles because the bolts used to mount the side curtain airbags may damage those airbags when they deploy. If the airbags are damaged this way, they may not inflate the way they are supposed to during a crash, which means they may not protect occupants as intended.

What you should do

1. Check your VIN at nhtsa.gov/recalls to see if your vehicle is affected.
2. Contact a Hyundai dealer to schedule the free repair; you can also call Hyundai customer service at 1-855-371-9460.
3. Dealers will install a protective cover over the mounting bolts at no charge.

Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 19V802000. More in how recalls work.

Affected vehicles (1)

2020 Hyundai Palisade

Who to contact

Hyundai — official Hyundai recall lookup

Customer service: 1-855-371-9460

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Hyundai Air Bag Recalls Cover Deployment and Passenger Detection Problems · all 11 Hyundai recalls in this area

Other Hyundai Palisade recalls

Mar 20, 2026Hyundai Palisade and Palisade Hybrid Seat Belt Display May Misleadhigh
Mar 17, 2026Hyundai Palisade and Palisade Hybrid Power Seats May Trap Peoplehigh
Jan 27, 2026Hyundai Tucson Hybrid Instrument Display May Failmedium
Jan 23, 2026Hyundai Palisade Third-Row Airbag May Deploy Wronghigh
Sep 12, 2025Hyundai Palisade seat belt buckles may not latchhigh
May 6, 2025Hyundai Palisade Oil Pump Fire Riskcritical

All 16 Palisade recalls

Official notice

Component: AIR BAGS:SIDE/WINDOW
Summary: Hyundai Motor America (Hyundai) is recalling certain 2020 Palisade vehicles. The mounting bolts used to secure the side curtain air bags may damage the side curtain air bags during deployment.
Safety risk: Damaged side curtain air bags may not inflate properly in the event of a crash, increasing the risk of injury.
Remedy: Hyundai will notify owners, and dealers will install a protective cover on the mounting bolts, free of charge. The recall began December 20, 2019. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 186.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.