Subaru Crosstrek Rear Seat Belts May Not Lock

NHTSA campaign 20V189000 · Reported Mar 31, 2020 · Subaru of America, Inc.

high How serious is it? About this label

If a crash involves more than one impact, a seat belt that doesn't lock properly may not restrain the occupant, increasing the risk of injury. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number	20V189000
Reported to NHTSA	Mar 31, 2020
Manufacturer	Subaru of America, Inc.
Part affected	Seat Belts:rear/other
Vehicles covered	1 model/year combination, model years 2019
Do-not-drive advisory	No
Park-outside advisory	No
Repair	Free at any franchised dealer

What's wrong, in plain English

Subaru says the rear seat belts in some Crosstrek vehicles have a dual-mode locking mechanism that senses the belt webbing. That locking mechanism may not lock as intended.

What you should do

Check your VIN at nhtsa.gov/recalls to confirm your vehicle is included.
Contact a Subaru dealer, or call Subaru customer service at 1-844-373-6614, to schedule the repair.
The repair, replacing the rear seat belt assemblies, is free.

Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 20V189000. More in how recalls work.

Affected vehicles (1)

2019 Subaru Crosstrek

Who to contact

Subaru — official Subaru recall lookup

Customer service: 1-844-373-6614

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

Other Subaru Crosstrek recalls

Oct 19, 2026Subaru Crosstrek and Forester Front Suspension Joint May Separatecritical
Nov 9, 2023Subaru Outback, Forester switch failure disables reverse lights, cameramedium
Nov 9, 2023Subaru Front Driveshafts May Crack and Breakhigh
Aug 4, 2023Subaru Crosstrek, Impreza Wiring May Cause Power Losshigh
Apr 15, 2021Subaru Crosstrek and Forester Loose Suspension Boltshigh
Apr 15, 2021Subaru Impreza and Crosstrek Risk Ignition Coil Short Circuithigh

All 13 Crosstrek recalls

Official notice

Component: SEAT BELTS:REAR/OTHER
Summary: Subaru of America, Inc. (Subaru) is recalling certain 2019 Crosstrek vehicles with rear seat belt assemblies with a dual-mode locking mechanism. The seat belt webbing sensor locking mechanism may not lock as intended.
Safety risk: In the event of a crash involving multiple impacts, the seat belt may not properly restrain the occupant, increasing the risk of injury.
Remedy: Subaru will notify owners, and dealers will replace rear seat belt assemblies, free of charge. The began April 15, 2020. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRC-20.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.