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Subaru Crosstrek and Forester Loose Suspension Bolts

NHTSA campaign 21V263000 · Reported Apr 15, 2021 · Subaru of America, Inc.

high How serious is it? About this label

A shifted rear stabilizer bracket increases the risk of a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number21V263000
Reported to NHTSAApr 15, 2021
ManufacturerSubaru of America, Inc.
Part affectedSuspension:rear
Vehicles covered3 model/year combinations, model years 2018–2019
Do-not-drive advisoryNo
Park-outside advisoryNo
RepairFree at any franchised dealer

What's wrong, in plain English

On some Subaru Crosstrek and Forester vehicles, the bolts holding the rear stabilizer bracket may loosen and come out. If the bracket isn't held in place, it could shift out of position. A shifted bracket increases the risk of a crash.

What you should do

1. Check your VIN at nhtsa.gov/recalls to see if it's affected.
2. Contact a Subaru dealer (1-844-373-6614) to schedule an inspection.
3. Dealers will retighten or replace any missing bolts free of charge.
Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 21V263000. More in how recalls work.

Affected vehicles (3)

Who to contact

Subaru — official Subaru recall lookup

Customer service: 1-844-373-6614

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Other Subaru Forester recalls

All 15 Forester recalls

Official notice

Component
SUSPENSION:REAR
Summary
Subaru of America, Inc. (Subaru) is recalling certain 2018-2019 Subaru Crosstrek, 2019 Crosstrek Hybrid, and 2019 Forester vehicles. The rear stabilizer bracket bolts may loosen and detach.
Safety risk
Missing bolts may allow the rear stabilizer bracket to shift, increasing the risk of a crash.
Remedy
Subaru will notify owners, and dealers will retorque and replace any missing bolts, free of charge. Owner notification letters were mailed May 17, 2021. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRD-21.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.