Subaru Crosstrek, Impreza Wiring May Cause Power Loss

NHTSA campaign 23V551000 · Reported Aug 4, 2023 · Subaru of America, Inc.

high How serious is it? About this label

A short circuit may cause a loss of drive power, increasing the risk of a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number	23V551000
Reported to NHTSA	Aug 4, 2023
Manufacturer	Subaru of America, Inc.
Part affected	Electrical System: Instrument Cluster/panel
Vehicles covered	2 model/year combinations, model years 2024
Do-not-drive advisory	No
Park-outside advisory	No
Repair	Free at any franchised dealer

What's wrong, in plain English

Subaru is recalling certain Crosstrek and Impreza vehicles. On these vehicles, there is not enough clearance between the instrument panel wiring harness and the steering beam bracket. Because of this tight clearance, the wiring harness may come into contact with the bracket and rub against it. This rubbing can wear through the protective insulation around the wires, and once the insulation is worn through, it may lead to a short circuit.

What you should do

1. Check your VIN at nhtsa.gov/recalls to confirm your vehicle is included.
2. Contact a Subaru dealer to have the wiring harness inspected and repaired as needed; you can also call Subaru at 1-844-373-6614.
3. The repair is free.

Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 23V551000. More in how recalls work.

Affected vehicles (2)

2024 Subaru Crosstrek
2024 Subaru Impreza

Who to contact

Subaru — official Subaru recall lookup

Customer service: 1-844-373-6614

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Subaru Electrical Recalls Involve Stalling, Power Loss and Fire · all 7 Subaru recalls in this area

Other Subaru Impreza recalls

Nov 9, 2023Subaru Front Driveshafts May Crack and Breakhigh
Sep 21, 2023Subaru Driveshaft Bolts May Loosen And Disconnecthigh
Apr 25, 2023Subaru Impreza Brake Light Switch Adjustment Problemhigh
Sep 22, 2022Subaru Impreza and Outback Windshields May Detachhigh
Aug 12, 2022Subaru Impreza reflectors may not reflect enough lightmedium
Aug 30, 2021Subaru Impreza Control Arm Weld May Failcritical

All 13 Impreza recalls

Official notice

Component: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Summary: Subaru of America, Inc. (Subaru) is recalling certain 2024 Crosstrek and Impreza vehicles. Due to insufficient clearance, the instrument panel harness may contact the steering beam bracket, damaging the wire insulation and causing a short circuit.
Safety risk: A short circuit may cause a loss of drive power, increasing the risk of a crash.
Remedy: Dealers will inspect the harness and install an additional clamp on the steering beam bracket. If damage is found, dealers will add protective tape or replace the instrument panel harness, as necessary. Repairs will be performed free of charge. Owner notification letters are expected to be mailed October 3, 2023. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRL-23.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.