Subaru Crosstrek and Impreza wiring can cut engine power

NHTSA campaign 23V551000 · Reported 2023-08-04 · Subaru of America, Inc.

high How serious is it? About this label

Losing drive power while you are moving could cause a crash, so treat this as urgent and have it inspected right away.

What's wrong, in plain English

On certain 2024 Subaru Crosstrek and Impreza vehicles, there is not enough space behind the dashboard. A bundle of wires can rub against a metal bracket that supports the steering column. Over time the rubbing wears through the wire covering and causes a short circuit. That short can make the vehicle lose drive power. A dealer inspects the wiring, adds a clamp to hold it away from the bracket, and tapes or replaces damaged wiring.

What you should do

1. Enter your VIN at nhtsa.gov/recalls to check whether your vehicle is included.
2. Contact your Subaru dealer, or Subaru customer service at 1-844-373-6614, and mention recall WRL-23.
3. Have the wiring inspected and the clamp installed — free of charge.

Affected vehicles (2)

2024 Subaru Crosstrek
2024 Subaru Impreza

Who to contact

Subaru — official Subaru recall lookup

Customer service: 1-844-373-6614

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Subaru electrical recalls: stalling, melting wiring and false fuel readings · all 6 Subaru recalls in this area

Official notice

Component: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Summary: Subaru of America, Inc. (Subaru) is recalling certain 2024 Crosstrek and Impreza vehicles. Due to insufficient clearance, the instrument panel harness may contact the steering beam bracket, damaging the wire insulation and causing a short circuit.
Safety risk: A short circuit may cause a loss of drive power, increasing the risk of a crash.
Remedy: Dealers will inspect the harness and install an additional clamp on the steering beam bracket. If damage is found, dealers will add protective tape or replace the instrument panel harness, as necessary. Repairs will be performed free of charge. Owner notification letters are expected to be mailed October 3, 2023. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRL-23.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.