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BMW X3 Rearview Camera Image Missing

NHTSA campaign 20V443000 · Reported Jul 29, 2020 · BMW of North America, LLC

medium How serious is it? About this label

An inoperative rearview camera display can increase the risk of a crash when reversing. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number20V443000
Reported to NHTSAJul 29, 2020
ManufacturerBMW of North America, LLC
Part affectedBack Over Prevention: Sensing System: Camera
Vehicles covered1 model/year combination, model years 2020
Do-not-drive advisoryNo
Park-outside advisoryNo
RepairFree at any franchised dealer

What's wrong, in plain English

Some 2020 BMW X3 sDrive40i, X3 xDrive40i, and X3 M40i vehicles left the factory without the rearview camera software installed. Because of this, when the driver shifts into reverse, no rearview camera image appears on the screen.

What you should do

1. Check your X3's VIN at nhtsa.gov/recalls to confirm it's affected.
2. Contact a BMW dealer, or call BMW customer service at 1-800-525-7417.
3. The software programming is free.
Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 20V443000. More in how recalls work.

Affected vehicles (1)

Who to contact

BMW — official BMW recall lookup

Customer service: 1-800-525-7417

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Other BMW X3 recalls

All 40 X3 recalls

Official notice

Component
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Summary
BMW of North America, LLC (BMW) is recalling certain 2020 X3 sDrive40i, X3 xDrive40i and X3M40i vehicles. These vehicles were not programmed with rearview camera software during assembly, therefore, when the transmission is shifted to reverse, a rearview image is not displayed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rearview Mirrors."
Safety risk
An inoperative rearview camera display can increase the risk of a crash when reversing.
Remedy
BMW will notify owners, and dealers will program the affected vehicles with rearview camera software, free of charge. The recall began August 14, 2020. All vehicles have been remedied as of November 9, 2020. Owners may contact BMW customer service at 1-800-525-7417.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.