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BMW X3 Backup Camera Shows No Image in Reverse

NHTSA campaign 20V443000 · Reported 2020-07-29 · BMW of North America, LLC

low How serious is it? About this label

An inoperative rearview camera display can increase the risk of a crash when reversing. The notice does not tell owners to stop driving.

What's wrong, in plain English

Some 2020 X3s left the factory without the software that runs the backup camera. When you shift into reverse, no picture appears on the screen. That falls short of the federal rule requiring a rear view when backing up. Dealers load the missing software free of charge. BMW says every affected vehicle was already fixed as of November 9, 2020, so most owners have nothing left to do.

What you should do

1. Enter your VIN at nhtsa.gov/recalls to confirm the repair is recorded for your vehicle.
2. If it still shows open, call a BMW dealer or BMW customer service at 1-800-525-7417.
3. Have the camera software installed — it is free of charge.

Affected vehicles (1)

Who to contact

BMWofficial BMW recall lookup

Customer service: 1-800-525-7417

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Official notice

Component
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Summary
BMW of North America, LLC (BMW) is recalling certain 2020 X3 sDrive40i, X3 xDrive40i and X3M40i vehicles. These vehicles were not programmed with rearview camera software during assembly, therefore, when the transmission is shifted to reverse, a rearview image is not displayed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rearview Mirrors."
Safety risk
An inoperative rearview camera display can increase the risk of a crash when reversing.
Remedy
BMW will notify owners, and dealers will program the affected vehicles with rearview camera software, free of charge. The recall began August 14, 2020. All vehicles have been remedied as of November 9, 2020. Owners may contact BMW customer service at 1-800-525-7417.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.