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Ford and Lincoln rearview camera image may cut out
medium How serious is it? About this label
Reduced view of what is behind the vehicle can increase the risk of a crash. The notice does not tell owners to stop driving.
Key facts
| NHTSA campaign number | 20V575000 |
|---|---|
| Reported to NHTSA | Sep 23, 2020 |
| Manufacturer | Ford Motor Company |
| Part affected | Back Over Prevention: Sensing System: Camera |
| Vehicles covered | 12 model/year combinations, model years 2020 |
| Do-not-drive advisory | No |
| Park-outside advisory | No |
| Repair | Free at any franchised dealer |
What's wrong, in plain English
Ford is recalling a wide range of vehicles, including the F-150 and Super Duty pickups, Explorer, Mustang, Transit, Expedition, Escape, Ranger and Edge, plus the Lincoln Nautilus and Corsair. A poor electrical connection can cause the rearview camera to show a blank or distorted image from time to time. Because of this, the vehicles do not meet the federal rear visibility standard. Dealers will replace the rearview camera free of charge, and owners have been notified by mail.
What you should do
2. Contact a Ford or Lincoln dealer to have the camera replaced, or call Ford customer service at 1-866-436-7332 (Ford's recall number is 20C19).
3. The repair is free of charge.
Where do I find my VIN, and what do I tell the dealer?
Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 20V575000. More in how recalls work.
Affected vehicles (12)
Who to contact
Ford — official Ford recall lookup
Customer service: 1-866-436-7332
Lincoln — official Lincoln recall lookup
Customer service: 1-866-436-7332
The bigger picture
- Ford Backup Camera Recalls for Missing or Distorted Images · all 34 Ford recalls in this area
- Why Lincoln Rearview Camera Images Go Blank, Distort, or Flicker · all 19 Lincoln recalls in this area
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- Jun 24, 2026Ford, Lincoln SUVs: Transmission Park System May Failhigh
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- May 27, 2026Ford Explorer Engine May Fail Suddenlyhigh
Official notice
- Component
- BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
- Summary
- Ford Motor Company (Ford) is recalling certain 2020 Ford F-150, F-250, F-350, F-450, F-550, Explorer, Mustang, Transit, Expedition, Escape, Ranger and Edge, and Lincoln Nautilus and Corsair vehicles. Due to a poor electrical connection, the rearview camera may intermittently display a blank or distorted image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
- Safety risk
- Reduced rearward visibility can increase the risk of a crash.
- Remedy
- Ford will notify owners, and dealers will replace the rearview camera, free of charge. The recall began November 17, 2020. Remedy became available on February 1, 2021. Owner notification letters were mailed on February 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20C19.
Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.