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Ford and Lincoln backup camera image may go blank

NHTSA campaign 20V575000 · Reported 2020-09-23 · Ford Motor Company

medium How serious is it? About this label

Reduced rearward visibility can increase the risk of a crash. The notice does not tell owners to stop driving.

What's wrong, in plain English

A poor electrical connection to the backup camera can make the screen go blank or show a fuzzy, distorted picture when you shift into reverse. It may happen on and off rather than all the time. If you cannot see what is behind you, it is easier to back into a person or an object. Federal rules require a working rear camera on these vehicles. Dealers will replace the camera at no charge.

What you should do

1. Enter your VIN at nhtsa.gov/recalls to confirm your vehicle is covered.
2. Call your Ford or Lincoln dealer and ask for recall 20C19 (Ford: 1-866-436-7332).
3. Have the camera replaced for free, and look over your shoulder when backing up until then.

Affected vehicles (12)

2020 Ford Edge
2020 Ford Escape
2020 Ford Expedition
2020 Ford Explorer
2020 Ford F-150
2020 Ford F-350 SD
2020 Ford F-550 SD
2020 Ford Mustang
2020 Ford Ranger
2020 Ford Transit
2020 Lincoln Corsair
2020 Lincoln Nautilus

Who to contact

Ford — official Ford recall lookup

Customer service: 1-866-436-7332

Lincoln — official Lincoln recall lookup

Customer service: 1-866-436-7332

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Ford backup camera recalls: why the rear image goes blank · all 34 Ford recalls in this area
Why does my Lincoln backup camera screen go blank? · all 19 Lincoln recalls in this area

Official notice

Component: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Summary: Ford Motor Company (Ford) is recalling certain 2020 Ford F-150, F-250, F-350, F-450, F-550, Explorer, Mustang, Transit, Expedition, Escape, Ranger and Edge, and Lincoln Nautilus and Corsair vehicles. Due to a poor electrical connection, the rearview camera may intermittently display a blank or distorted image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Safety risk: Reduced rearward visibility can increase the risk of a crash.
Remedy: Ford will notify owners, and dealers will replace the rearview camera, free of charge. The recall began November 17, 2020. Remedy became available on February 1, 2021. Owner notification letters were mailed on February 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20C19.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.