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Hyundai Kona Electric Battery Fire Risk

NHTSA campaign 20V630000 · Reported Oct 13, 2020 · Hyundai Motor America

critical How serious is it? About this label

This is serious: a battery fire is a real danger. Hyundai is telling owners to park their vehicle outside and away from structures until the repair is done.

⚠ Park outside, away from buildings — fire risk. See all such recalls.

Key facts

NHTSA campaign number20V630000
Reported to NHTSAOct 13, 2020
ManufacturerHyundai Motor America
Part affectedElectrical System:propulsion System:traction Battery:management System/energy Control Module (bms/becm):software
Vehicles covered2 model/year combinations, model years 2019–2020
Do-not-drive advisoryNo
Park-outside advisoryYes — fire risk
RepairFree at any franchised dealer

What's wrong, in plain English

Some Kona Electric vehicles have a battery that can develop an internal short circuit. When this happens inside the battery pack, it raises the chance that the battery could catch fire. To fix this, dealers will update the software that manages the battery and check the battery pack itself, replacing the battery if there turns out to be a problem, all at no charge to the owner.

What you should do

1. Park your vehicle outside and away from structures until the repair is completed.
2. Check your vehicle's VIN at nhtsa.gov/recalls to confirm it's included in this recall.
3. Contact your Hyundai dealer, or call Hyundai customer service at 1-855-371-9460, to schedule the repair.
4. The software update and any needed battery replacement will be done free of charge.
Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 20V630000. More in how recalls work.

Affected vehicles (2)

Who to contact

Hyundai — official Hyundai recall lookup

Customer service: 1-855-371-9460

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Other Hyundai Kona Electric recalls

Official notice

Component
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:MANAGEMENT SYSTEM/ENERGY CONTROL MODULE (BMS/BECM):SOFTWARE
Summary
Hyundai Motor America (Hyundai) is recalling certain 2019-2020 Kona Electric vehicles. The lithium-ion (Li-ion) battery may short-circuit.
Safety risk
An electrical short in the Li-ion battery increases the risk of a fire.
Remedy
Hyundai will notify owners, and dealers will update the Battery Management System (BMS) software and inspect the Li-ion battery, replacing it if necessary, free of charge. Owners are advised to park their vehicles outside and away from structures until the repair is complete. The recall began November 13, 2020. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 196.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.