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Hyundai Kona Electric battery may short out and burn

NHTSA campaign 20V630000 · Reported 2020-10-13 · Hyundai Motor America

critical How serious is it? About this label

Serious fire risk — the notice does not tell you to stop driving, but it does tell you to park outside and away from buildings until the repair is finished.

⚠ Park outside, away from buildings — fire risk. See all such recalls.

What's wrong, in plain English

The large battery that powers your Kona Electric may short out inside. An electrical short like that can start a fire. Because of that risk, Hyundai says to park the car outside and away from your house, garage, or any other building until the repair is done. At the dealer, the software that manages the battery will be updated, and the battery will be inspected and replaced free if it is found to be bad. Repairs began November 2020.

What you should do

1. Enter your VIN at nhtsa.gov/recalls to confirm your car is included.
2. Park outside, away from your home, garage, and other structures, starting now.
3. Call a Hyundai dealer or Hyundai customer service at 1-855-371-9460 (recall 196) to book the free repair.

Affected vehicles (2)

Who to contact

Hyundai — official Hyundai recall lookup

Customer service: 1-855-371-9460

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Official notice

Component
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:MANAGEMENT SYSTEM/ENERGY CONTROL MODULE (BMS/BECM):SOFTWARE
Summary
Hyundai Motor America (Hyundai) is recalling certain 2019-2020 Kona Electric vehicles. The lithium-ion (Li-ion) battery may short-circuit.
Safety risk
An electrical short in the Li-ion battery increases the risk of a fire.
Remedy
Hyundai will notify owners, and dealers will update the Battery Management System (BMS) software and inspect the Li-ion battery, replacing it if necessary, free of charge. Owners are advised to park their vehicles outside and away from structures until the repair is complete. The recall began November 13, 2020. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 196.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.