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Hyundai Kona and Ioniq Electric battery may short-circuit

NHTSA campaign 21V127000 · Reported 2021-03-01 · Hyundai Motor America

critical How serious is it? About this label

A battery short can cause a fire; the notice does not tell you to stop driving, but park outside and away from structures at least until the interim battery update is completed.

⚠ Park outside, away from buildings — fire risk. See all such recalls.

What's wrong, in plain English

The big lithium-ion battery that powers these electric cars can develop an internal short circuit, which can start a fire. As a first step, Hyundai offers a battery software update you can start yourself through the car's touchscreen, or a dealer can do it for you. After that, a dealer will inspect the battery pack and replace it if there is a problem. All of it is free. Park outside, away from buildings, until the update is done.

What you should do

1. Check your VIN at nhtsa.gov/recalls to see whether your car is included.
2. Get the interim battery update — follow Hyundai's instructions on the car's screen, or ask a dealer to do it.
3. Have the dealer inspect the battery pack and replace it if needed; call Hyundai at 1-855-371-9460 (recall 200). All repairs are free.

Affected vehicles (3)

Who to contact

Hyundai — official Hyundai recall lookup

Customer service: 1-855-371-9460

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Official notice

Component
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
Summary
Hyundai Motor America (Hyundai) is recalling certain 2019-2020 Kona Electric and 2020 Ioniq Electric vehicles. The lithium-ion (Li-ion) battery may short-circuit.
Safety risk
An electrical short in the Li-ion battery increases the risk of a fire.
Remedy
Owners are advised to park their vehicles outside and away from structures until the interim action is complete. Hyundai will notify owners, and as an interim action, owners have the option to follow provided instructions to perform a battery update through the vehicle's infotainment system or request a Hyundai dealer to provide the update. Once parts are available, dealers will inspect the Battery System Assembly (BSA), and replace it if necessary. Repairs will be performed free of charge. Owners were notified of the safety risk, and the interim action, with a letter mailed April 9, 2021. Final owner notification letters were mailed June 17, 2021. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 200.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.