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Hyundai Ioniq, Kona Electric: Battery Short-Circuit Fire Risk

NHTSA campaign 21V127000 · Reported Mar 1, 2021 · Hyundai Motor America

critical How serious is it? About this label

This is serious because a battery fire increases the risk of injury. Owners are told to park outside and away from structures until the interim action is complete.

⚠ Park outside, away from buildings — fire risk. See all such recalls.

Key facts

NHTSA campaign number21V127000
Reported to NHTSAMar 1, 2021
ManufacturerHyundai Motor America
Part affectedElectrical System:propulsion System:traction Battery
Vehicles covered3 model/year combinations, model years 2019–2020
Do-not-drive advisoryNo
Park-outside advisoryYes — fire risk
RepairFree at any franchised dealer

What's wrong, in plain English

Hyundai is recalling certain Ioniq Electric and Kona Electric vehicles. The lithium-ion battery installed in these vehicles may develop an electrical short. An electrical short in the battery increases the risk of a fire.

What you should do

1. Check your VIN at nhtsa.gov/recalls to see if it's included.
2. As an interim step, park outside and away from structures, and perform the available battery update through the infotainment system yourself or ask a dealer to do it.
3. Contact Hyundai customer service at 1-855-371-9460; once parts are available, a dealer will inspect and, if necessary, replace the battery system assembly, free of charge.
Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 21V127000. More in how recalls work.

Affected vehicles (3)

Who to contact

Hyundai — official Hyundai recall lookup

Customer service: 1-855-371-9460

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Other Hyundai Kona Electric recalls

Official notice

Component
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
Summary
Hyundai Motor America (Hyundai) is recalling certain 2019-2020 Kona Electric and 2020 Ioniq Electric vehicles. The lithium-ion (Li-ion) battery may short-circuit.
Safety risk
An electrical short in the Li-ion battery increases the risk of a fire.
Remedy
Owners are advised to park their vehicles outside and away from structures until the interim action is complete. Hyundai will notify owners, and as an interim action, owners have the option to follow provided instructions to perform a battery update through the vehicle's infotainment system or request a Hyundai dealer to provide the update. Once parts are available, dealers will inspect the Battery System Assembly (BSA), and replace it if necessary. Repairs will be performed free of charge. Owners were notified of the safety risk, and the interim action, with a letter mailed April 9, 2021. Final owner notification letters were mailed June 17, 2021. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 200.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.