Toyota RAV4 Prime headlight aiming caps left open

NHTSA campaign 20V698000 · Reported 2020-11-12 · Toyota Motor Engineering & Manufacturing

medium How serious is it? About this label

Moderate — glare and poor aim raise crash risk at night, but the notice does not tell owners to stop driving, so you can keep driving and get the quick free fix at your convenience.

What's wrong, in plain English

On some 2021 Toyota RAV4 Prime vehicles, small caps that lock the headlight aim in place may not have been closed properly at the factory. With the caps open, the headlight beam can shift left or right on its own. A misaimed beam can shine into the eyes of oncoming drivers or point away from where you need to see. The dealer simply closes the aiming caps so the beams stay pointed correctly.

What you should do

1. Check your VIN at nhtsa.gov/recalls to confirm your RAV4 Prime is covered. 2. Contact your Toyota dealer or Toyota customer service at 1-800-331-4331 (recall number 20TA15). 3. Have the aiming caps closed — the repair is free.

Affected vehicles (1)

2021 Toyota RAV4 Prime

Who to contact

Toyota — official Toyota recall lookup

Customer service: 1-800-331-4331

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Toyota headlights and turn signals: which failures are under recall? · all 10 Toyota recalls in this area

Official notice

Component: EXTERIOR LIGHTING:HEADLIGHTS
Summary: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2021 RAV4 Prime vehicles. The headlight aiming caps may have been improperly closed, allowing for horizontal adjustment of the headlight beam. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Safety risk: Adjusting the horizontal headlight beam can increase glare, reducing the visibility of an oncoming driver or the vehicle operator, increasing the risk of a crash.
Remedy: Toyota will notify owners, and dealers will close the aiming caps on the headlights, free of charge. The recall began January 6, 2021. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 20TA15.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.