Toyota RAV4 Prime Headlights May Cause Glare

NHTSA campaign 20V698000 · Reported Nov 12, 2020 · Toyota Motor Engineering & Manufacturing

medium How serious is it? About this label

Increased glare can reduce visibility for other drivers and increase the risk of a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number	20V698000
Reported to NHTSA	Nov 12, 2020
Manufacturer	Toyota Motor Engineering & Manufacturing
Part affected	Exterior Lighting:headlights
Vehicles covered	1 model/year combination, model years 2021
Do-not-drive advisory	No
Park-outside advisory	No
Repair	Free at any franchised dealer

What's wrong, in plain English

On some 2021 RAV4 Prime vehicles, the caps that hold the headlight aim in place may not have been properly closed, allowing the headlight beam to be adjusted sideways. This can increase glare and make it harder for an oncoming driver, or the person driving the vehicle, to see clearly. Toyota dealers will close the aiming caps to fix the problem, free of charge.

What you should do

1. Check your VIN at nhtsa.gov/recalls to see if your vehicle is included. 2. Contact your Toyota dealer, or Toyota customer service at 1-800-331-4331, to schedule the fix. 3. The repair is free.

Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 20V698000. More in how recalls work.

Affected vehicles (1)

2021 Toyota RAV4 Prime

Who to contact

Toyota — official Toyota recall lookup

Customer service: 1-800-331-4331

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Toyota Exterior Lighting Recalls Cover Headlights, Signals and Reverse Lights · all 10 Toyota recalls in this area

Other Toyota RAV4 Prime recalls

Oct 30, 2025Toyota, Lexus and Subaru rearview camera may freezemedium
Sep 11, 2025Toyota Instrument Panel May Fail To Show Warningshigh
Jul 12, 2023Toyota RAV4 Prime Electrical Part May Cause Firecritical
Feb 2, 2023Toyota RAV4 Prime Can Stall While Acceleratinghigh
Jul 21, 2022Toyota RAV4 passenger seat sensor may misread occupantsmedium
Apr 13, 2022Toyota and Lexus stability control may stay switched offhigh

Official notice

Component: EXTERIOR LIGHTING:HEADLIGHTS
Summary: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2021 RAV4 Prime vehicles. The headlight aiming caps may have been improperly closed, allowing for horizontal adjustment of the headlight beam. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Safety risk: Adjusting the horizontal headlight beam can increase glare, reducing the visibility of an oncoming driver or the vehicle operator, increasing the risk of a crash.
Remedy: Toyota will notify owners, and dealers will close the aiming caps on the headlights, free of charge. The recall began January 6, 2021. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 20TA15.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.