7 recalls covering model years 2021, 2022, 2023, 2024. To check whether your vehicle is affected, look up your 17-character VIN at nhtsa.gov/recalls — a recall may apply only to some vehicles of a given year.
These vehicles have a Panoramic View Monitor system that shows what is behind and around you. A software error can make the backup camera image freeze or go completely blank when you shift into reverse. That means you may not see a child, a pet or an object behind the vehicle. Federal rules require a working rear view. A dealer will update the parking assist software at no cost; it is a software fix, not a part replacement.
When these Toyota and Lexus vehicles start up, a software error can leave the instrument panel, the display behind the steering wheel, missing important information. Your speed may not appear, and the warning lights for the brake system and for low tire pressure may not light up. That means you would not know how fast you are going, or that the brakes or tires need attention. Most vehicles get a free software update sent to the car wirelessly.
A part inside the box that converts the big battery's power for the car's regular electrical system may have been damaged when it was built. That damage can cause an electrical short, which can make the part overheat and start a fire. Until the repair is done, Toyota says do not charge the vehicle when the outside temperature is below 41 degrees Fahrenheit, or expected to drop below it. A dealer replaces the part free.
In certain 2021 RAV4 Prime plug-in hybrids, the software that manages the hybrid system can misbehave in cold weather while you're driving on electric power. If you press the accelerator down quickly to speed up, the hybrid system may shut itself down and the vehicle stalls. Losing power like that in traffic is dangerous. Toyota dealers will install updated software for the hybrid control computer, at no cost to the owner.
The front passenger seat may have been put together with parts rubbing against each other inside. That interference can confuse the sensor that decides whether someone is sitting in that seat and how large they are. If the sensor reads it wrong, the front passenger airbag may not behave correctly in a crash, meaning it could fail to inflate when it should or inflate when it should not. Either outcome raises the chance of injury. Dealers will inspect and repair the seat free of charge.
Your vehicle has a system that helps keep it from sliding or spinning out in a turn or on a slick road. You can switch that system off with a button. On these vehicles, a software error means the system may stay switched off the next time you start the car, instead of turning itself back on the way it is supposed to. A dealer will reload the correct software so it comes back on by itself.
On some 2021 Toyota RAV4 Prime vehicles, small caps that lock the headlight aim in place may not have been closed properly at the factory. With the caps open, the headlight beam can shift left or right on its own. A misaimed beam can shine into the eyes of oncoming drivers or point away from where you need to see. The dealer simply closes the aiming caps so the beams stay pointed correctly.
Complaints owners have filed with NHTSA about the Toyota RAV4 Prime. These are unverified reports; better-selling years collect more.
| Model year | Complaints | Crashes | Fires | Injuries |
|---|---|---|---|---|
| 2021 | 99 | 12 | 1 | 5 |
| 2022 | 21 | 5 | 0 | 2 |
| 2023 | 62 | 5 | 0 | 1 |
| 2024 | 28 | 3 | 1 | 1 |
Recalls and complaint record for one model year at a time: