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Tesla Model Y Front Suspension Bolts May Loosen

NHTSA campaign 20V709000 · Reported Nov 17, 2020 · Tesla, Inc.

high How serious is it? About this label

A control arm that separates can affect the driver's ability to steer and increases the risk of a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number20V709000
Reported to NHTSANov 17, 2020
ManufacturerTesla, Inc.
Part affectedSuspension:front:control ARM
Vehicles covered1 model/year combination, model years 2020
Do-not-drive advisoryNo
Park-outside advisoryNo
RepairFree at any franchised dealer

What's wrong, in plain English

Some Model Y vehicles have bolts connecting the front upper control arm to the steering knuckle that may not have been tightened properly. Over time, this could allow the control arm to separate from the steering knuckle. If that happens, the wheels could lean in or out instead of staying straight, making it harder for the driver to steer. This reduced steering ability increases the risk of a crash.

What you should do

1. Check your VIN at nhtsa.gov/recalls to see if your vehicle is affected. 2. Contact a Tesla service center, or call Tesla customer service at 1-877-798-3752. 3. Inspection and tightening of the bolts, if needed, is free.
Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 20V709000. More in how recalls work.

Affected vehicles (1)

Who to contact

Tesla — official Tesla recall lookup

Customer service: 1-877-798-3752

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Other Tesla Model Y recalls

All 33 Model Y recalls

Official notice

Component
SUSPENSION:FRONT:CONTROL ARM
Summary
Tesla, Inc. (Tesla) is recalling certain 2020 Model Y vehicles. The bolts connecting the front upper control arm and steering knuckle may have not been properly tightened, allowing the upper control arm to detach from the steering knuckle.
Safety risk
A detached upper control arm can cause the wheels to lean in or out, decreasing the driver's ability to steer and increasing the risk of a crash.
Remedy
Tesla will notify owners, and dealers will inspect, and as necessary, tighten the bolts, free of charge. The recall began January 15, 2021. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-20-31-012.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.