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Tesla Model 3, S and Y backup camera lags

NHTSA campaign 26V283000 · Reported 2026-05-05 · Tesla, Inc.

medium How serious is it? About this label

A delayed rearview image reduces the driver's view behind the vehicle, increasing the risk of a crash. The notice does not tell owners to stop driving.

What's wrong, in plain English

When you shift into reverse, the picture from the backup camera may take too long to appear on the screen. During those moments you cannot see what is behind the car — a child, a pet, a post — so you could back into something you never saw. This is a software problem on one particular software version, not a broken camera, and it means the car does not meet the federal rear visibility rule. Tesla is sending a free update.

What you should do

1. Confirm your VIN at nhtsa.gov/recalls. 2. Connect your car to Wi-Fi and install the free over-the-air software update when it is offered. 3. If the update does not arrive, call Tesla at 1-877-798-3752 (recall SB-26-00-001).

Affected vehicles (5)

Who to contact

Tesla — official Tesla recall lookup

Customer service: 1-877-798-3752

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Official notice

Component
BACK OVER PREVENTION:SOFTWARE
Summary
Tesla, Inc. (Tesla) is recalling certain 2017, 2021-2023 Model 3, 2020-2023 Model Y, 2021-2023 Model S, and Model X vehicles operating software version 2026.8.6. The rearview camera image may be delayed when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Safety risk
A delayed rearview image reduces the driver's view behind the vehicle, increasing the risk of a crash.
Remedy
Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed July 3, 2026. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-26-00-001.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.