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Suburban, Tahoe, Yukon Front Seat Bolt Issue

NHTSA campaign 20V735000 · Reported Nov 25, 2020 · General Motors LLC

high How serious is it? About this label

A front seat with loose or missing bolts could move during a crash, increasing the risk of injury to the person in that seat. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number20V735000
Reported to NHTSANov 25, 2020
ManufacturerGeneral Motors LLC
Part affectedSeats
Vehicles covered4 model/year combinations, model years 2021
Do-not-drive advisoryNo
Park-outside advisoryNo
RepairFree at any franchised dealer

What's wrong, in plain English

On some Suburban, Tahoe, Yukon, and Yukon XL vehicles, a repair during assembly involved removing one or both front seats. The bolts that attach the seat afterward may not have been properly reinstalled. If a seat has loose or missing bolts, it could move out of position during a crash. Dealers will inspect the front seat attachments and install new bolts as needed, free of charge.

What you should do

1. Check your VIN at nhtsa.gov/recalls to see if your vehicle is affected.
2. Contact Chevrolet at 1-800-222-1020 or GMC at 1-888-988-7267 to schedule an inspection.
3. The repair is free.
Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 20V735000. More in how recalls work.

Affected vehicles (4)

Who to contact

Chevrolet — official Chevrolet recall lookup

Customer service: 1-800-222-1020

GMC — official GMC recall lookup

Customer service: 1-800-462-8782

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Other Chevrolet Tahoe recalls

All 27 Tahoe recalls

Official notice

Component
SEATS
Summary
General Motors LLC (GM) is recalling certain 2021 Chevrolet Suburban and Tahoe and GMC Yukon and Yukon XL vehicles. During general assembly, a repair involved removal of one or both front seats. The attachment bolts for the front seats may not have been properly reinstalled after the repair was completed.
Safety risk
If an occupied front seat has loose or missing attachment bolts, it may move during a crash, increasing the risk of injury to the seated occupant.
Remedy
GM will notify owners, and dealers will inspect the seat attachments for both front seats and install attachment bolts as needed, free of charge. The recall began December 21, 2020. Owners may contact Chevrolet customer service at 1-800-222-1020, and GMC customer service at 1-888-988-7267. GM's number for this recall is N202312720.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.