Chevy Tahoe, Suburban, GMC Yukon front seat bolts loose

NHTSA campaign 20V735000 · Reported 2020-11-25 · General Motors LLC

high How serious is it? About this label

The notice does not tell owners to stop driving, but a front seat that could move in a crash is a serious safety issue, so get it inspected as soon as you can.

What's wrong, in plain English

Some of these SUVs had one or both front seats taken out and put back in during a repair at the factory. The bolts that hold the seat to the floor may not have been reinstalled properly, or may be missing. A seat that is not bolted down tightly can shift or move during a crash, so the person sitting in it is more likely to be hurt. A dealer inspects both front seats and installs whatever bolts are needed.

What you should do

1. Look up your VIN at nhtsa.gov/recalls to confirm your SUV is affected.
2. Call Chevrolet at 1-800-222-1020 or GMC at 1-888-988-7267 (recall N202312720) and book a dealer inspection.
3. Have the seat bolts checked and installed — free of charge.

Affected vehicles (4)

2021 Chevrolet Suburban
2021 Chevrolet Tahoe
2021 GMC Yukon
2021 GMC Yukon XL

Who to contact

Chevrolet — official Chevrolet recall lookup

Customer service: 1-800-222-1020

GMC — official GMC recall lookup

Customer service: 1-800-462-8782

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Chevrolet seat recalls: loose seat bolts and bad welds explained · all 7 Chevrolet recalls in this area
GMC seat recalls: loose bolts and bad welds explained · all 4 GMC recalls in this area

Official notice

Component: SEATS
Summary: General Motors LLC (GM) is recalling certain 2021 Chevrolet Suburban and Tahoe and GMC Yukon and Yukon XL vehicles. During general assembly, a repair involved removal of one or both front seats. The attachment bolts for the front seats may not have been properly reinstalled after the repair was completed.
Safety risk: If an occupied front seat has loose or missing attachment bolts, it may move during a crash, increasing the risk of injury to the seated occupant.
Remedy: GM will notify owners, and dealers will inspect the seat attachments for both front seats and install attachment bolts as needed, free of charge. The recall began December 21, 2020. Owners may contact Chevrolet customer service at 1-800-222-1020, and GMC customer service at 1-888-988-7267. GM's number for this recall is N202312720.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.